Chevelle M. Hudson
FORT WALTON BEACH,FL
Summary
Experienced in communication and planning, I contribute to team efforts to improve service quality. Dedicated to providing top-notch customer service and resolving issues for customer satisfaction.
Overview
13
13
years of professional experience
Work History
Cashier/ Front of House
Slowowake
09.2024 - 05.2025
Server/expo
Ricks on the Island
01.2023 - 09.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
Telemarketing Agent
Nk Customer Solutions
03.2020 - 05.2022
- Completed daily cold calling and outreach to build sales pipeline.
- Cold called over Number potential customers per day to help with marketing efforts and increase sales.
- Strengthened relationships with existing clients, resulting in increased repeat business and loyalty.
- Enhanced company reputation by providing exceptional service and maintaining professional demeanor during interactions with customers.
- Improved customer satisfaction through effective resolution of concerns and inquiries.
- Utilized CRM software to track customer interactions and maintain accurate records of conversations and outcomes.
- Managed time proficiently, balancing a high volume of calls with other tasks as necessary.
Customer Service Representative
Global Exchange
01.2016 - 05.2019
- Best performer
Krunchies HD
01.2012 - 01.2014
Education
High School Diploma - Science
St Mary Technical High School
St Mary 06.2015
CAPE (Caribbean Advanced Proficiency Examinations) - Communication Studies, Food And Nutrition,
St. Mary Technical High School
01.2015
City and Guilds - Mathematics
St. Mary Technical High School
01.2015
CSEC(Caribbean Secondary School Certificate) - Integrated Science, Food and Nutrition, Principle of Business, English Language, Information Technology
St. Mary Technical High School
01.2015
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Highgate Primary and Junior High
01.2011
Skills
- Customer service representative
- Waitress/Expo
- Cashier
- Telemarketing
Accomplishments
Employee of the month
Best performer
Work consistency
Most knowledgeable
Most reliable
Timeline
Cashier/ Front of House
Slowowake
09.2024 - 05.2025
Server/expo
Ricks on the Island
01.2023 - 09.2024
Telemarketing Agent
Nk Customer Solutions
03.2020 - 05.2022
Customer Service Representative
Global Exchange
01.2016 - 05.2019
Krunchies HD
01.2012 - 01.2014
City and Guilds - Mathematics
St. Mary Technical High School
CSEC(Caribbean Secondary School Certificate) - Integrated Science, Food and Nutrition, Principle of Business, English Language, Information Technology
St. Mary Technical High School
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Highgate Primary and Junior High
High School Diploma - Science
St Mary Technical High School
CAPE (Caribbean Advanced Proficiency Examinations) - Communication Studies, Food And Nutrition,
St. Mary Technical High School
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