Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jessica Siria

Bell ,CA

Summary

Driven and customer-focused professional with a proven track record at Panda Express, excelling in customer service and cash handling. Demonstrated ability to enhance customer satisfaction and loyalty through effective communication and empathy. Skilled in using POS systems and maintaining financial accuracy, contributing to a significant increase in repeat business.

Overview

5
5
years of professional experience

Work History

Cashier/ Front of House

Panda Express
07.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.

Server

Belcampo Meat
06.2019 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

Bell High School
Bell

Associates - Psychology

Cerritos College
Norwalk, CA

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Cash Handling
  • Money Handling
  • Written and verbal communication
  • Organizational abilities
  • Order Taking
  • POS Systems
  • Team Leadership
  • Reliability and punctuality
  • Professionalism and Courtesy
  • Basic Math Competence

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Cashier/ Front of House

Panda Express
07.2023 - Current

Server

Belcampo Meat
06.2019 - 09.2021

High School Diploma -

Bell High School

Associates - Psychology

Cerritos College

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Jessica Siria