Chevina Littlejohn
Riverview,FL
Summary
Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Claims Support Specialist
Progressive Insurance
Riverview, FL
06.2021 - Current
- Efficiently process claims and resolve inquiries, ensuring timely and accurate documentation
- Collaborate with insurance agents and clients to deliver exceptional customer service
- Streamline claims processing, resulting in measurable improvements in response times.
Medical Claims Adjuster
Progressive Insurance
Riverview, FL
09.2019 - 06.2021
- Processed medical claims with high accuracy, ensuring compliance with policy guidelines
- Collaborated with healthcare providers to gather documentation, facilitating smooth claims processing
- Resolved discrepancies in claims documentation, significantly reducing processing errors.
Central Loss Reporting Representative
Progressive Insurance
Riverview, FL
03.2019 - 09.2019
- Boosted efficiency by accurately resolving complex loss reports and processing claims.
- Collaborated with cross-functional teams to investigate and enhance claim integrity by mitigating fraud.
Mortgage Specialist
Bank Of America
Tampa, FL
01.2014 - 02.2019
- Verified completeness of Warehouse and Conventional loans to ensure high standards were met.
- Strictly enforced compliance standards, resulting in fewer errors and improved efficiency in loan processing.
Education
Diploma - Digital Marketing
Upskillist
08-2024
Diploma - Web Development
Upskillist
07.2024
HIGH SCHOOL DIPLOMA -
Howard W. Blake High School
Skills
- File Management
- Document Processing
- Problem-Solving
- Research abilities
- Claims Investigation
- Decision Making
- Regulatory Compliance Adherence
- Analytical Thinking
Certification
- Diploma in Web Development at Upskillist
Timeline
Claims Support Specialist
Progressive Insurance
06.2021 - Current
Medical Claims Adjuster
Progressive Insurance
09.2019 - 06.2021
Central Loss Reporting Representative
Progressive Insurance
03.2019 - 09.2019
Mortgage Specialist
Bank Of America
01.2014 - 02.2019
Diploma - Digital Marketing
Upskillist
Diploma - Web Development
Upskillist
HIGH SCHOOL DIPLOMA -
Howard W. Blake High School
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