Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cheyann Matamoro

Norfolk,Virginia

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.

Overview

5
5
years of professional experience

Work History

Hostess

My Mama's Kitchen
09.2022 - Current
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Ensured customer satisfaction by effectively resolving customer complaints and concerns.

Daycare Assistant Teacher

Years To Remember Child Care
10.2019 - 06.2022
  • Modeled positive behavior by displaying kindness, understanding, and proper communication
  • Complied with strict safety and organizational regulations, policies, and procedures.
  • Maintained effective schedule balance between rest periods, active play, and instruction.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Incorporated music and play into developmentally appropriate activities.

Sandwich Maker

Wendy's
09.2018 - 06.2019
  • Greeted guests, promoted specials, and took orders.
  • Executed sandwich making duties with very low occurrence of errors.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Prepared and presented food in compliance with health and safety guidelines.
  • Kept workplace clean and organized in line with restaurant policies.

Education

Associate of Science - General Studies

Tidewater Community College
Norfolk, VA
05.2023

Skills

  • Food Preparation and Safety
  • Hospitality and Accommodation
  • Performance Improvement
  • Interactive Communication Skills
  • Customer Loyalty
  • Service Prioritization

Accomplishments

  • Achieved status on the Dean's List at Tidewater Community College through being focused and studious.

Timeline

Hostess

My Mama's Kitchen
09.2022 - Current

Daycare Assistant Teacher

Years To Remember Child Care
10.2019 - 06.2022

Sandwich Maker

Wendy's
09.2018 - 06.2019

Associate of Science - General Studies

Tidewater Community College
Cheyann Matamoro