Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Cheyanna Arellano

Albuquerque

Summary

Experienced with grocery retail management, focusing on customer satisfaction and operational efficiency. Utilizes team leadership skills to improve store performance and maintain positive work environment. Track record of effective inventory management and quality assurance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Assistant Grocery Manager

Albertsons Market
05.2025 - Current
  • Engaged customers and provided very high level of service and support, helping find desired products and items.
  • Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
  • Performed key tasks to promote inviting grocery store appearance.
  • Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
  • Implemented loss prevention measures by establishing security protocols throughout the store, effectively reducing incidents of theft and fraud.
  • Monitored sales trends to identify opportunities for promotions or markdowns, maximizing revenue potential.
  • Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
  • Assisted with ordering product for the various warehouse vendors.
  • Unloaded night truck, consistently using standard and electric pallet jacks and forklifts.
  • Counted all backroom product for inventory.

Scan Clerk

Albertsons Market
05.2024 - 08.2024


  • Exceeded daily scan quotas while maintaining a high level of accuracy, contributing to overall department success.
  • Collaborated effectively with other departments to resolve any discrepancies or issues related to pricing or signage.
  • Performed daily store walks to replace price tags in every department.
  • Organized and sorted high amounts of tags and signage for the weekly ad reset.
  • Checked and monitored emails, to be informed of any weekly ad changes, mistakes, or recalls.

Produce Clerk

Albertsons Market
11.2023 - 05.2025
  • Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Enhanced departmental teamwork by fostering a positive work environment and maintaining open lines of communication with coworkers and management.
  • Increased sales with attractive displays that showcased seasonal fruits, vegetables, and promotional items.

General Merchandise Assistant

Albertsons Market
03.2023 - 11.2023
  • Contributed to an inclusive and positive work environment by consistently treating coworkers and customers with respect and professionalism.
  • Supported store operations by maintaining cleanliness and organization throughout the general merchandise department.
  • Increased sales by effectively merchandising products and creating visually appealing displays.
  • Built strong relationships with vendors to ensure timely delivery of products and resolution of any issues that arose during ordering process or shipment receipt.
  • Demonstrated adaptability by providing assistance to other departments as needed, fostering a team-oriented atmosphere within the store.
  • Contributed to inventory management by assisting with stock counts, receiving shipments, and organizing merchandise in the storeroom.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Organized related product, displayed, and priced several seasonal aisles.

Barista

Target
08.2022 - 03.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

General Merchandise Clerk

Albertsons Market
11.2021 - 07.2022
  • Pushed and stocked product in multiple departments and consistently met time targets.
  • Assisted in inventory management by accurately tracking merchandise levels and reporting discrepancies to the supervisor.
  • Complied with health regulations, sanitation guidelines, and safety procedures for department and store to promote safe and clean shopping environment for guests.
  • Labeled, stocked and inventoried general merchandise and reviewed expiration dates to keep items properly rotated.
  • Helped customers select merchandise by offering multiple product options fitting specific needs.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.

Barista

Albertsons Market
11.2020 - 11.2021
  • Maintained regular and consistent attendance and punctuality.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Packaged bagels, muffins and other food items for customer purchase.
  • Cleaned counters, machines, utensils, and seating areas daily.

Courtesy Clerk

Albertsons Market
04.2020 - 11.2020
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
  • Improved customer experience by offering assistance with locating products throughout the store when needed.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.

Education

Associate of Science - Architecture

Central New Mexico Community College
Albuquerque, NM
01-2024

Cibola High School
Albuquerque, NM
05-2022

Skills

  • Problem resolution
  • Customer support
  • Health and safety
  • Employee management
  • Teamwork
  • Attention to detail
  • Time management
  • Reliability
  • Multitasking
  • Team leadership
  • Adaptability and flexibility
  • Professional and courteous

Certification

  • Licensed to sell and serve alcohol
  • Certified food handler

Interests

  • Music
  • Interior Design
  • Food Tourism
  • Hiking

Timeline

Assistant Grocery Manager

Albertsons Market
05.2025 - Current

Scan Clerk

Albertsons Market
05.2024 - 08.2024

Produce Clerk

Albertsons Market
11.2023 - 05.2025

General Merchandise Assistant

Albertsons Market
03.2023 - 11.2023

Barista

Target
08.2022 - 03.2023

General Merchandise Clerk

Albertsons Market
11.2021 - 07.2022

Barista

Albertsons Market
11.2020 - 11.2021

Courtesy Clerk

Albertsons Market
04.2020 - 11.2020

Associate of Science - Architecture

Central New Mexico Community College

Cibola High School

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