Summary
Overview
Work History
Education
Skills
Timeline
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Cheyanne Brady

6009 Cragged Draw St ,NV

Summary

Dynamic customer service professional with a proven track record at Amazon, excelling in B2B sales and engagement. Skilled in resolving escalations through empathic communication, ensuring client satisfaction. Adept at training staff on service standards, fostering a knowledgeable team to enhance customer experiences. Committed to delivering exceptional service and driving positive outcomes.

Overview

6
6
years of professional experience

Work History

Customer Service

Amazon
01.2018 - 03.2024
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Utilized empathic communication to address customer needs effectively.
  • Supervised and trained staff on product knowledge and customer service.
  • Resolved customer service escalations to promote mutually beneficial outcomes.
  • Delivered excellent customer service, resolving issues promptly and ensuring client satisfaction.

Education

Associate Of Applied Business - Communications

Carson High School
Carson, CA
05.2020

Skills

  • Customer service standards
  • B2B sales and customer service
  • Payroll customer service
  • Customer service and engagement
  • Customer service skills

Timeline

Customer Service

Amazon
01.2018 - 03.2024

Associate Of Applied Business - Communications

Carson High School