Cheyanne Garringer
Hagerstown ,IN
Summary
Operations professional prepared to leverage extensive experience in operational management to enhance business performance. Expertise in developing and implementing process improvements while fostering collaborative environment to meet organizational goals. Reliable team player with focus on adaptability and achieving targeted results. Proficient in strategic planning and operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bovine Reproductive Team Lead
Stoney Creek Veterinary Service and Consultation
Farmland, IN
04.2024 - Current
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to provide optimal coverage and meet production goals.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.
- Managed approximately 30 incoming calls, emails and messages per day from customers to process orders, schedule appointments, and field questions.
Owner
Garringer Show Cattle
Hagerstown, IN
01.2019 - Current
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Boosted revenue by identifying new business opportunities and diversifying product offerings.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales.
- Developed strategic business plan, guiding company towards sustainable growth and profitability.
Nationally Certified Medical Assistant
Reid Health - RHPA
Richmond
08.2018 - 03.2024
- Reduced wait times for patients by efficiently managing appointment schedules and utilizing effective communication skills.
- Enhanced patient education by creating informative materials on health topics and preventative measures.
- Streamlined administrative tasks for increased office productivity, including patient scheduling and recordkeeping.
- Provided emotional support to patients during difficult medical experiences, fostering trust and rapport between patients and healthcare providers.
- Ensured accurate documentation of patient information through diligent record maintenance and data entry tasks.
- Supported patient adherence to treatment plans by conducting follow-up calls after appointments, increasing overall compliance rates.
Office Manager
Bowman Dairy Farms
Hagerstown, IN
01.2017 - 02.2019
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Education
Associate of Applied Science - Medical Assisting, Phlebotomy
Ivy Tech Community College of Indiana
Richmond, IN05-2018
High School Diploma -
Hagerstown Jr Sr High School
Hagerstown, IN 05-2016
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Schedule management
- Client communication
- Workflow management
- Problem-solving
- Verbal and written communication
- Multitasking
- Organizational skills
Certification
- Certified Medical Assistant, AAMA, - 2018
Timeline
Bovine Reproductive Team Lead
Stoney Creek Veterinary Service and Consultation
04.2024 - Current
Owner
Garringer Show Cattle
01.2019 - Current
Nationally Certified Medical Assistant
Reid Health - RHPA
08.2018 - 03.2024
Office Manager
Bowman Dairy Farms
01.2017 - 02.2019
Associate of Applied Science - Medical Assisting, Phlebotomy
Ivy Tech Community College of Indiana
High School Diploma -
Hagerstown Jr Sr High School