Cheyanne Lindhardt
Salem ,Utah
Summary
Motivated indvidual offers expertise in customer service, food preparation and catering. Excellent listening, problem-solving and relationship-building skills.
Overview
2025
2025
years of professional experience
Work History
Overnight Shift Lead
Love's Travel Stops & Country Stores Inc.
Springville, UT
05.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Increased shift productivity by setting clear expectations and providing consistent guidance on job responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Kept employees operating productively and working on task to meet business and customer needs.
- Enforced company policies and regulations with employees.
- Responded to and resolved customer questions and concerns.
Fresh Team Lead
Walmart
Springville Utah
10 2020 - 05 2021
- Resolved escalated customer issues promptly, maintaining strong relationships and preserving brand reputation.
- Delegated tasks effectively according to individual strengths, promoting a sense of ownership among team members which led to increased engagement.
- Boosted customer satisfaction scores through consistent delivery of high-quality service in accordance with company standards.
- Coordinated scheduling for staff coverage during peak periods, optimizing resource allocation without compromising service quality.
- Streamlined communication channels within the team, enhancing collaboration and facilitating informed decisionmaking.
- Conducted regular performance reviews for team members, identifying strengths and areas for development to support career growth.
- Established clear performance goals for team members, providing regular feedback and coaching for continuous improvement.
- Collaborated with cross-functional teams to identify and implement process improvements, resulting in increased efficiency and effectiveness.
Production Supervisor
Walmart
Springville Utah
08 2019 - 10 2020
- Established clear priorities and production quality standards.
- Resolved issues quickly to maintain productivity goals.
- Evaluated team member performance regularly to identify and resolve productivity concerns.
- Implemented cost-saving initiatives to reduce production costs while maintaining high quality standards.
- Evaluated employee performance regularly against established benchmarks for ongoing personnel development.
- Implemented safety protocols and conducted regular audits, achieving a reduction in workplace accidents and incidents.
- Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.
- Managed team of 18 production associates, overseeing productive production processes and meeting all deadlines.
Deli/Bakery Associate
Walmart
Spanish Fork Utah
01 2018 - 08 2019
- Opened new inventory and rotated stock by dates to maintain freshness.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Learned other teammates' work tasks to train as backup.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
High School Diploma -
Pleasant Grove High School
Pleasant Grove Utah05.2007
Skills
- Conflict Resolution
- Dependable and Responsible
- Critical Thinking
- Customer Relations
- Calm Under Pressure
- Multitasking Abilities
- Flexible and Adaptable
Timeline
Overnight Shift Lead
Love's Travel Stops & Country Stores Inc.
05.2024 - Current
Fresh Team Lead
Walmart
10 2020 - 05 2021
Production Supervisor
Walmart
08 2019 - 10 2020
Deli/Bakery Associate
Walmart
01 2018 - 08 2019
High School Diploma -
Pleasant Grove High School