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Results-driven administrative and customer support professional with experience working in high-volume healthcare, government program, and call center environments. Skilled in managing large volumes of data, reviewing documentation for accuracy and compliance, and providing professional customer support through phone, email, and digital platforms. Strong background in data entry, quality assurance, application processing, and administrative coordination. Known for exceptional attention to detail, strong organization, and the ability to maintain confidentiality while meeting strict accuracy and performance standards.

With more than 20 years of Experience as a administrative Assistant (secretary to middle school principal) i decided to resign on June 2022 and pursue a new venture.
I have beed a very orderly and committed administrative assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Meticulous and systematic skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building
As a Seasoned Attentive Fragrance Specialist with outgoing personality, exceptional sense of style and proven history of meeting sales quotas. Hardworking employee known for working exceptionally well with all types of customers. Expert in effective product promotion and upselling techniques.
As well as a New Homes Sales Specialist with significant interest in real estate sales. Strong understanding of market trends and consumer behavior, adept at building relationships with potential buyers, developing marketing strategies for property exposure and negotiating deals to ensure customer satisfaction. Proven track record in surpassing sales goals and providing top-notch client service in previous roles.

To obtain a full time experienced / professional role (preferably remote position) but willing to commute as well. Utilizing my variety of skills and extensive experience to strongly contribute to your companies goals.
I specialize in several positions including customer service/ sales & retention/ health insurance sales as well as processing claims and denials/ medical billing & coding which I did graduate schooling & was certified/ and of course I have leadership role experiences as well.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Negotiations-savvy Customer Retention Specialist accurately manages large volume of calls and inquiries. Adept at building key relationships and applying effective customer service techniques to increase sales revenue.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Quality-focused & thoroughly experienced in data processing, coding and transcription as well as working denials/claims in accordance to timely.
Typing at 65-70wpm I am proficiently skilled at entering data quickly with strong attention to detail and accuracy. Team player with outstanding communication skills and flexibility in working with others.

Detail-oriented specialist with expertise in patient eligibility verification, insurance coordination, and document compliance evaluation. Committed to enhancing patient onboarding processes and ensuring regulatory adherence.

Cheyanne Mclean

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Sales Qualification Specialist

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Sales Qualification Specialist

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