Cheyanne Pellegrino
San Antonio,Texas
Summary
Enthusiastic and reliable professional that takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
Work History
Administrative Project Coordinator
Gridworks
06.2023 - 03.2024
- Streamlined administrative processes by implementing new project management tools and techniques.
- Enhanced team productivity by delegating tasks effectively and monitoring progress regularly.
- Reduced operational costs with strategic budget planning and resource allocation.
- Improved communication between departments, fostering collaboration and enhancing overall project efficiency.
Executive Assistant
Texas Solar
03.2022 - 03.2023
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Improved office efficiency by implementing new filing systems and document management processes.
- Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
Server
Texas Roadhouse
08.2021 - 03.2022
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
Long Term Substitute
Midland ISD
08.2021 - 03.2022
- Improved student comprehension by tailoring teaching methods to individual learning styles.
- Developed and implemented engaging lesson plans, enhancing students'' critical thinking skills.
- Increased overall class participation by fostering a positive and inclusive learning environment.
- Managed classroom behavior effectively, ensuring a safe and respectful atmosphere for all students.
Server
Pluckers
05.2018 - 10.2018
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
Server
Willies Ice House
08.2017 - 05.2018
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Assistant Softball Coach
San Antonio Christian School
01.2017 - 05.2018
- Enhanced player performance by developing individualized training programs tailored to each athlete''s strengths and weaknesses.
- Assisted head coach in strategizing game plans, resulting in improved team performance and winning records.
- Developed strong rapport with athletes, fostering a positive team culture and motivating players to excel both on and off the field.
- Organized and executed successful fundraising events for the softball program, generating necessary funds for equipment upgrades and travel expenses.
Education
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At San Antonio
San Antonio, TXSkills
- Safe Food Handling
- Order Management
- Food Delivery
- Food inspection
- Daily specials memorization
- Guest Relations Management
Timeline
Administrative Project Coordinator
Gridworks
06.2023 - 03.2024
Executive Assistant
Texas Solar
03.2022 - 03.2023
Server
Texas Roadhouse
08.2021 - 03.2022
Long Term Substitute
Midland ISD
08.2021 - 03.2022
Server
Pluckers
05.2018 - 10.2018
Server
Willies Ice House
08.2017 - 05.2018
Assistant Softball Coach
San Antonio Christian School
01.2017 - 05.2018
Bachelor of Arts - Interdisciplinary Studies
The University of Texas At San Antonio
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