Dedicated employee who maintains professional appearance and demeanor and completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
8
8
years of professional experience
Work History
Executive Assistant
East Central District Health Department
07.2022 - Current
Streamlined executive communication by managing emails, phone calls, and scheduling meetings.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Building patient surveys
Taking meeting minutes for Board meetings, Senior Leadership meetings, and Operational Leadership meetings.
Managing the company 340B program.
Store Assistant Manager
Famous Footwear
05.2016 - Current
Improved customer satisfaction by providing exceptional service and addressing concerns promptly.
Increased store efficiency by maintaining accurate inventory records and restocking merchandise as needed.
Promoted sales growth by assisting customers with product selection and offering knowledgeable recommendations.
Reduced shrinkage levels through vigilant monitoring of potential theft situations and adherence to loss prevention policies.
Opening and closing the store in the evenings and weekends and managing nightly deposits.
Manager
Anytime Fitness
07.2017 - 08.2020
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Maintained cleanliness of the facility.
New member sign ups and terminations for both memberships and training.
Submitted collections for all past due accounts.
Managed billing and payments along with deposits.
Guided a team of four for both training, cleaning, and customer service.
Instructional Designer - Project Based at Central District Health DepartmentInstructional Designer - Project Based at Central District Health Department