Cheyenne Andrews
St. Petersburg
Summary
Dynamic leader with proven expertise in customer service and inventory management, honed at Chipotle Mexican Grill and Speedway Gas Station. Excelled in resolving customer complaints, fostering team unity, and streamlining operations. Known for a positive attitude and multitasking prowess, consistently achieving business goals through strategic planning and effective team leadership.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Service Manager
Chipotle Mexican Grill
12.2021 - Current
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Analyzed service reports to identify areas of improvement.
- Money handling
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
Store Manager
Speedway Gas Station
04.2016 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Approved regular payroll submissions for employees.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
Education
GED -
Largo High School
Largo, FLSkills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
- Customer service
- Critical thinking
- Reliable and responsible
- Employee training and development
- Time management
- Conflict resolution
- Goal oriented
- Trustworthy and honest
- Office administration
- Goal setting
- Inventory management
Certification
Serve safe
Timeline
Service Manager
Chipotle Mexican Grill
12.2021 - Current
Store Manager
Speedway Gas Station
04.2016 - 12.2021
GED -
Largo High School
Similar Profiles
Ana Sophia ApolinarAna Sophia Apolinar
Crew Member at Chipotle Mexican GrillCrew Member at Chipotle Mexican Grill
Jacob (Jake) HurstJacob (Jake) Hurst
Kitchen Leader at Chipotle Mexican GrillKitchen Leader at Chipotle Mexican Grill
Krimson SolisKrimson Solis
Crew Member at Chipotle Mexican GrillCrew Member at Chipotle Mexican Grill
Noah MartinezNoah Martinez
Crew Member Cook at Chipotle Mexican GrillCrew Member Cook at Chipotle Mexican Grill
Morgan SalmonMorgan Salmon
Account Executive at Flagler Technologies, St. PetersburgAccount Executive at Flagler Technologies, St. Petersburg