Cheyenne Baney
Billings
Summary
Dedicated to providing exceptional service and building strong business relations. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Real Estate Loan Assistant
Stockman Bank Of Montana
Billings
04.2024 - Current
- Managed multiple priorities simultaneously while consistently meeting deadlines for loan closings and disbursements.
- Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
- Assisted in maintaining a high level of customer satisfaction by addressing concerns and providing timely responses to inquiries.
- Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
- Provided excellent customer service during the loan process, from initial inquiry to closing, ensuring a seamless experience for clients.
Banker
Stockman Bank Of Montana
Billings
04.2023 - 04.2024
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Increased client satisfaction by providing tailored financial advice and personalized banking solutions.
Teller II
Stockman Bank
Billings
09.2021 - 04.2023
- Improved customer satisfaction by providing efficient and accurate transaction processing.
- Efficient teller operations by maintaining organized work spaces and adhering to policies and procedures.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
- Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
Education
No Degree - Undecided
Montana State University
Billings, MTHigh School Diploma -
Shelby High School
Shelby, MTSkills
- Registration and Scheduling
- Resolving Problems
- Microsoft Office
- Verbal and Written Communication
- Reliability and Dedication
- Build/ Drive Business
- Attention to Detail
- Team Collaboration
- Customer Service
Timeline
Real Estate Loan Assistant
Stockman Bank Of Montana
04.2024 - Current
Banker
Stockman Bank Of Montana
04.2023 - 04.2024
Teller II
Stockman Bank
09.2021 - 04.2023
No Degree - Undecided
Montana State University
High School Diploma -
Shelby High School