Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Bryan

Las Vegas,NV

Summary

Customer-focused Guest Service Representative known for productive and efficient task completion. Skilled in effective communication, problem-solving, and time management. Excel at using active listening, empathy, and patience to enhance guest satisfaction and address concerns swiftly. Committed to maintaining professionalism under pressure.

Overview

8
8
years of professional experience

Work History

Cage Cashier

MGM Resorts
Las Vegas, NV
02.2024 - 05.2025
  • Rewards representative
  • Issuing free play
  • Logging Title 31 transactions
  • Redeem chips, tokens, TITO (ticket in/ticket out), Race and Sports tickets, and all acceptable types of foreign currency for casino guests
  • Conduct Marker and Front Money transactions on patron accounts
  • Assist Casino Guests by providing general information as needed

Count Room Attendant

MGM Resorts
Las Vegas, NV
12.2022 - 02.2024
  • Collect cash, tickets, and tokens from slot machines, table games, poker, parking kiosks, sports book kiosks, and other revenue areas as assigned
  • Maintain ATM machines
  • Accurately perform all functions related to counting, sorting, strapping, racking, transporting and recording funds within the count operation

Manager

S&S Smoke Shop
Las Vegas
08.2017 - 12.2022
  • Developed and implemented strategies to increase customer satisfaction.
  • Payroll
  • Scheduling
  • Ordering merchandise
  • Training
  • Social media account
  • Coached, mentored and trained team members in order to improve their job performance.
  • Enforced customer service standards and resolved customer problems to uphold quality service

Education

High School Diploma -

Chaparral High School
Las Vegas
06-2012

Skills

  • Cash handling
  • Customer service
  • Problem solving
  • Attention to detail
  • Time management
  • Communication skills
  • Reliability and punctuality
  • Gaming regulation compliance
  • Hospitality and accommodation

Timeline

Cage Cashier

MGM Resorts
02.2024 - 05.2025

Count Room Attendant

MGM Resorts
12.2022 - 02.2024

Manager

S&S Smoke Shop
08.2017 - 12.2022

High School Diploma -

Chaparral High School
Cheyenne Bryan