Summary
Overview
Work History
Education
Skills
Timeline
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Cheyenne Cox

Nashville,TN

Summary

Sociable server with 10 years of experience in the industry, including 5 diamond hospitality. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences. Additional experience in event management and vendor relations.

Overview

6
6
years of professional experience

Work History

Lead Server Trainer

Bad Idea
Nashville, TN
09.2023 - Current
  • Assisted with training new employees on proper table setting, menu knowledge, and customer service techniques.
  • Provided exceptional customer service to guests, resolving any issues that arose in a professional manner.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Demonstrated knowledge of wines by origin, type, vintage, flavor profile and pairings with food items on the menu.

Assistant Manager & Events

Evenings at Evergreen
04.2023 - Current
  • Greeted customers upon arrival, explained menu items and specials, provided wine recommendations
  • Educated guests on natural wine practices and varieties
  • Assisted in training new staff members on proper wine pouring techniques and responsible alcohol service practices
  • Developed and executed event plans
  • Organized and facilitated vendor meetings to ensure successful execution of all events
  • Coordinated with the marketing team for promotional materials for each event
  • Participated in team meetings discussing new menu items or changes in existing recipes and dishes

Server and Bartender

Moonstone Bistro
11.2022 - 08.2023
  • Provided excellent customer service to ensure satisfaction
  • Maintained knowledge of current menu items, ingredients and preparation methods
  • Prepared drinks according to standard recipes
  • Provided exceptional service to high volume of daily customers

Server and Food Runner

The Dutchess
06.2022 - 10.2022
  • Assisted in setting up tables for guests, including placing tablecloths, napkins, silverware, condiments, and other necessary items
  • Delivered food orders promptly to customers according to restaurant standards
  • Expedited food before serving it to customers
  • Ensured that each guest was served courteously, quickly, efficiently

Ojai Day Vendor Liaison

The City of Ojai
Ojai, CA
04.2018 - 10.2018
  • Developed and maintained effective working relationships with vendors.
  • Maintained an up-to-date database of all active contracts with vendors.
  • Provided support to internal teams regarding vendor related queries.
  • Managed the day of vendor set up arrangements efficiently.
  • Played a key role in ensuring the smooth running and accomplishment of the Ojai Day event

Education

Some College (No Degree) - Business

Biola University
La Mirada

Skills

  • Attention to Detail
  • Guest Relations
  • Multi Tasking
  • Problem Solving
  • Team Player
  • Communication
  • Anticipating Needs
  • Vendor Management

Timeline

Lead Server Trainer

Bad Idea
09.2023 - Current

Assistant Manager & Events

Evenings at Evergreen
04.2023 - Current

Server and Bartender

Moonstone Bistro
11.2022 - 08.2023

Server and Food Runner

The Dutchess
06.2022 - 10.2022

Ojai Day Vendor Liaison

The City of Ojai
04.2018 - 10.2018

Some College (No Degree) - Business

Biola University

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Cheyenne Cox