Summary
Overview
Work History
Education
Skills
Timeline
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Danielle Smart

Atlanta,United States

Summary

Motivated biology student scheduled to graduate in May with a Bachelor of Science in Biology, pursuing a long-term goal of becoming a Certified Anesthesiologist Assistant. Phlebotomy certified with training in venipuncture, specimen collection, and proper laboratory handling procedures. Experienced in both clinical and customer-facing environments, with a strong ability to balance demanding academic and professional responsibilities. Currently a Lead Server Trainer at Yard House, where I began as a host and advanced through strong work ethic, communication skills, and leadership. Previously worked as a Medical Scribe in the Emergency Department at Piedmont Atlanta Hospital, gaining hands-on patient exposure, EPIC charting experience, and a solid understanding of clinical workflows. Demonstrated success in fast-paced, team-oriented settings and committed to providing high-quality service and patient-centered care.

Overview

6
6
years of professional experience

Work History

Lead Server Trainer

YardHouse Darden Restaurants
Atlanta, GA
03.2023 - Current
  • Greeted and seated guests, ensuring optimal dining experience.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Trained new servers on menu knowledge and customer service standards.
  • Developed training materials to enhance onboarding processes for staff.

Medical Scribe

Piedmont Atlanta Hospital Emergency Department
Atlanta, GA
09.2024 - 03.2025
  • Documented patient encounters in real-time, ensuring accurate medical histories and treatment plans.
  • Collaborated with healthcare providers to streamline documentation processes within the electronic health record system.
  • Reviewed and updated patient records for compliance with hospital policies and regulatory standards.

Front End Team Lead

Walmart
Burlington, NJ
09.2020 - 08.2022
  • Trained and mentored team members on best practices in service delivery.
  • Led cashier team in daily operations, ensuring efficient service and customer satisfaction.
  • Trained new cashiers on point-of-sale systems and customer engagement techniques.

Education

Certificate -

Phlebotomy Training Specialists
Atlanta, GA

Bachelor of Science - Biology

Clark Atlanta University
Atlanta, GA
05.2026

Skills

  • Strong multitasking
  • Exceptional leadership
  • Experience with laboratory techniques
  • Advanced molecular biology
  • Venipuncture and blood specimen collection
  • Specimen handling and labeling
  • Strong multitasking in fast-paced environments
  • Time management and organization
  • Team collaboration
  • Attention to detail
  • Cash handling and point-of-sale (POS) systems
  • Infection control and sterile technique

Timeline

Medical Scribe

Piedmont Atlanta Hospital Emergency Department
09.2024 - 03.2025

Lead Server Trainer

YardHouse Darden Restaurants
03.2023 - Current

Front End Team Lead

Walmart
09.2020 - 08.2022

Certificate -

Phlebotomy Training Specialists

Bachelor of Science - Biology

Clark Atlanta University