Cheyenne Harrison
Covington,GA
Summary
Dynamic customer service professional with proven expertise at XYZ Corp, excelling in data entry and CRM. Recognized for enhancing customer satisfaction through active listening and critical thinking. Adept at managing live chat support and sales, consistently achieving targets while fostering strong client relationships. Committed to delivering exceptional service and results.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
3
3
years of professional experience
Work History
Dollar General Customer Service Representative
Dollar General Corporation
05.2023 - 07.2026
- Resolved customer inquiries effectively, enhancing satisfaction and loyalty.
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Provided product information and recommendations to enhance customer satisfaction and loyalty.
- Resolved customer inquiries and issues through effective communication and problem-solving techniques.
Education
High School Diploma -
Alcovy
Covington, GASkills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Time management
- Microsoft Excel
- Call management
- Microsoft PowerPoint
- Data collection
- Customer relationship management (CRM)
- Live chat support
- Sales expertise
Timeline
Dollar General Customer Service Representative
Dollar General Corporation
05.2023 - 07.2026
High School Diploma -
Alcovy