Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cheyenne Hill

Austin

Summary

Accomplished leader with expertise in managing HR functions and teams. Proven track record of developing and implementing successful policies and processes to improve efficiency and effectiveness. Adept at delivering world-class recruiting, onboarding, and training. Leverages exceptional communication and interpersonal skills to build and maintain strong relationships with employers, employees, and stakeholders.

Overview

7
7
years of professional experience

Work History

Director of People & Culture

Hotel Viata
12.2024 - Current
  • Spearhead strategic HR initiatives across all departments, driving engagement, compliance, and cultural alignment within a luxury hospitality environment
  • Designed and implemented onboarding programs that increased 90-day retention by 35%
  • Led employee engagement efforts, including monthly recognition programs, leadership development dinners, and cross-departmental culture initiatives
  • Oversaw full-cycle recruitment and talent development for both hourly and salaried roles, ensuring strong cultural fit and operational stability
  • Partnered with department heads to address employee relations, performance management, and policy adherence with a balanced and solutions-focused approach
  • Maintained 100% compliance with labor law, safety training, and company policy audits, while managing all documentation within HRIS

Director of Human Resources

Canopy By Hilton
08.2022 - Current
  • Lead hiring and onboarding for 4 hotels across 15 roles.
  • Process payroll through ADP
  • Write job descriptions, and work with team to create ads for social media, increased talent pool by 17%
  • Prepare compensation packages for prospective hires,and explain health care plans and packages
  • Research and adapt new benefits plan that have improved employee satisfaction by 9%
  • Handle conflict resolution, disciplinary procedures, and conduct workplace investigations.
  • Administer company-wide compensation and benefit plans.
  • Enter new hire information into HRIS, and record terminations, and process employee changes and updates

Administrative Support Specialist

Air Force Reserves
06.2018 - Current
  • Assisted with onboarding new employees by providing orientation materials and completing paperwork.
  • Created spreadsheets in Microsoft Excel for tracking budget expenses, inventory, and other financial information.
  • Maintained confidential records in accordance with company policies and procedures.
  • Generated monthly reports detailing project progress utilizing specialized software applications.

Human Resources Specialist

Internal Revenue Services, IRS
05.2020 - 08.2022
  • Met with managers and executives within the service to define the overall goals and objectives of the program and project responsibilities
  • On pre-selected projects, served as an analyst and leader for the program area, providing assistance and advice on personnel management issues and special assigned projects
  • Prepared directives, memoranda, and other written guidelines and recommendations relating to the projects
  • Designed and modified written documentation, charts, and reports to meet program needs.

Human Resources Specialist

Bluegreen Vacations
05.2018 - 05.2020
  • Managed onboarding process for new employees, including orientation and training.
  • Performed full-cycle recruitment, from job postings to selection and onboarding of new hires.
  • Provided guidance on payroll, benefits and other HR matters to staff members.

Education

Communications

Southern New Hampshire University
06.2019

Skills

  • Training Development
  • Performance Review
  • HR Systems
  • People management
  • Labor law compliance
  • Retention strategies

Timeline

Director of People & Culture

Hotel Viata
12.2024 - Current

Director of Human Resources

Canopy By Hilton
08.2022 - Current

Human Resources Specialist

Internal Revenue Services, IRS
05.2020 - 08.2022

Administrative Support Specialist

Air Force Reserves
06.2018 - Current

Human Resources Specialist

Bluegreen Vacations
05.2018 - 05.2020

Communications

Southern New Hampshire University

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