CHeyenne Hollinger
Flowery Branch,GA
Summary
Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Assistant Residential Manager
The ARC
03.2020 - 06.2020
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Managed, scheduled and determined workload for the employed house team.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Maintained data entry for state compliance behavior tracking.
Market Employee
164 Main St Market
11.2019 - 06.2020
- Stocked shelves and organized merchandise displays for easy retrieval.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Retrieved items for customers and verified prices.
- Operated cash register to accurately process and record customer payments.
- Prepared orders for customers without delay to deliver excellent service.
Residential Manager
Cerebal Palsey Of The North Country
02.2017 - 05.2019
- Devised and implemented patient and resident care plans, programs, policies and procedures.
- Reported and documented maintenance requests and scheduled appropriate services.
- Managed, scheduled and determined workload for employed house team.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Collected and maintained careful data records of state mandated behavior tracking of individuals
General Manager of Food Service
Plaice 2 Meat
08.2016 - 01.2017
- Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
- Controlled labor hours and inventory costs through hands-on management and proactive changes.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Shift Manager
Burger King
08.2014 - 08.2016
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Tracked receipts, employee hours, and inventory movements.
Nanny
Private Home
07.2014 - 07.2015
- Prepared meals and snacks for children based on dietary guidelines.
- Assisted with light housekeeping duties as well as running errands.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
Education
High School Diploma -
PennFoster
Scranton, PA04.2014
Skills
- Scheduling
- Data Entry
- Operational Standards
- Performance Monitoring
- Supporting Daily Living Needs
- Annual Reports
- Administrative Leadership
- Inventory Accuracy
- Safety Compliance
Timeline
Assistant Residential Manager
The ARC
03.2020 - 06.2020
Market Employee
164 Main St Market
11.2019 - 06.2020
Residential Manager
Cerebal Palsey Of The North Country
02.2017 - 05.2019
General Manager of Food Service
Plaice 2 Meat
08.2016 - 01.2017
Shift Manager
Burger King
08.2014 - 08.2016
Nanny
Private Home
07.2014 - 07.2015
High School Diploma -
PennFoster
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