Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHeyenne Hollinger

Flowery Branch,GA

Summary

Strong leader and problem-solver dedicated to streamlining operations to promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Assistant Residential Manager

The ARC
2020.03 - 2020.06
  • Devised and implemented patient and resident care plans, programs, policies and procedures.
  • Managed, scheduled and determined workload for the employed house team.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
  • Maintained data entry for state compliance behavior tracking.

Market Employee

164 Main St Market
2019.11 - 2020.06
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Retrieved items for customers and verified prices.
  • Operated cash register to accurately process and record customer payments.
  • Prepared orders for customers without delay to deliver excellent service.

Residential Manager

Cerebal Palsey Of The North Country
2017.02 - 2019.05
  • Devised and implemented patient and resident care plans, programs, policies and procedures.
  • Reported and documented maintenance requests and scheduled appropriate services.
  • Managed, scheduled and determined workload for employed house team.
  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Collected and maintained careful data records of state mandated behavior tracking of individuals

General Manager of Food Service

Plaice 2 Meat
2016.08 - 2017.01
  • Prepared weekly schedules and assigned tasks to staff to maintain organized shift and smooth operations.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Addressed and resolved customer service issues to establish trust and increase satisfaction.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

Shift Manager

Burger King
2014.08 - 2016.08
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Tracked receipts, employee hours, and inventory movements.

Nanny

Private Home
2014.07 - 2015.07
  • Prepared meals and snacks for children based on dietary guidelines.
  • Assisted with light housekeeping duties as well as running errands.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.

Education

High School Diploma -

PennFoster
Scranton, PA
04.2014

Skills

  • Scheduling
  • Data Entry
  • Operational Standards
  • Performance Monitoring
  • Supporting Daily Living Needs
  • Annual Reports
  • Administrative Leadership
  • Inventory Accuracy
  • Safety Compliance

Timeline

Assistant Residential Manager

The ARC
2020.03 - 2020.06

Market Employee

164 Main St Market
2019.11 - 2020.06

Residential Manager

Cerebal Palsey Of The North Country
2017.02 - 2019.05

General Manager of Food Service

Plaice 2 Meat
2016.08 - 2017.01

Shift Manager

Burger King
2014.08 - 2016.08

Nanny

Private Home
2014.07 - 2015.07

High School Diploma -

PennFoster
CHeyenne Hollinger