Summary
Overview
Work History
Education
Skills
Timeline
Generic

Theresa Washington

Milwaukee ,WI

Summary

Award-winning professional with extensive experience in healthcare, including roles at Horizon Home Care and Hospice. Expert in management and administration of medications, coupled with exceptional interpersonal communication skills. Proven track record of enhancing patient independence and quality of life, underscored by a Presidential Award for excellence. Skilled in medical terminology and multitasking, ensuring high-quality care across diverse settings.

Overview

2025
2025
years of professional experience

Work History

Assistant Residential Manager

St. Coletta of Wisconsin
02.2023 - Current
  • Supervised direct care staff, updated and maintained schedule. Apart of the on call rotation with problem solving medication questions and providing support with emergency situations.
  • Developed and implemented individualized service plans to support resident growth and independence.
  • Collaborated with interdisciplinary teams to design comprehensive care plans that addressed the diverse needs of each resident.
  • Provided for the day to day operation of the Residential Program by providing coordination and oversight in the areas of quality assurance and client health.
  • Facilitated open communication with residents'' families, keeping them informed of progress and any changes in care needs.

Home Health Aide

Horizon Home Care and Hospice
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

Certified Nursing Assistant

Linden Grove Rehabilitation
03.2013 - 03.2018
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Certified Nursing Assistant

Stat Temporary Services
10.2008 - 05.2013

Visited clients in their home providing quality care. Assisted with activities of daily living such as bathing, cooking, and light housekeeping.

Record vitals signs and documented changes of condition.

Education

Diploma - Medical Coding And Billing

Sanford Brown College
West Allis, WI
09.2009

Skills

Management and Administration of Medications Certified

Presidential Award

Medical Terminology

Interpersonal communication skills

Multitasking

Timeline

Assistant Residential Manager

St. Coletta of Wisconsin
02.2023 - Current

Certified Nursing Assistant

Linden Grove Rehabilitation
03.2013 - 03.2018

Certified Nursing Assistant

Stat Temporary Services
10.2008 - 05.2013

Home Health Aide

Horizon Home Care and Hospice

Diploma - Medical Coding And Billing

Sanford Brown College
Theresa Washington