Dana Williams-Walters
Ellenville,NY
Summary
Passionate and dedicated to improving lives of individuals struggling with addiction and other medical and or behavioral disorders. Caring supporter of recovering clients. Hardworking and very passionate.
Overview
5
5
years of professional experience
Work History
Assistant Residential Manager
Wraparound Services
09.2023 - Current
- Increased staff productivity by providing ongoing training and professional development opportunities.
- Facilitated open communication with residents'' families, keeping them informed of progress and any changes in care needs.
- Streamlined administrative tasks such as record-keeping, data entry, and report generation to maintain an organized office environment.
- Assisted in budget development and financial management to optimize resource allocation for maximum benefit to residents.
- Ensured compliance with state regulations by conducting regular safety inspections and monitoring staff performance closely.
Direct Support Professional
New Horizons Resources Inc
01.2021 - Current
- Administered medication as directed by physician.
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
- Supported clients with personal care tasks, ensuring their dignity and privacy were maintained at all times.
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
House Manager
Samaritan Daytop Village
11.2018 - 11.2020
- Efficiently complied with implemented schedules and routines for clients.
- Administered client medication
- Successfully managed conflict resolution among clients, maintaining a peaceful and harmonious living environment.
- Provided crisis intervention support as needed, demonstrating empathy and understanding during challenging situations.
Education
Phlebotomy
Sullivan Boces
Liberty, NY03.1999
Nursing Assistance
Orange Boces
Newburgh, NY03.1999
High School Diploma -
Newburgh Free Academy
Newburgh, NY06.1996
Skills
- Property Inspections
- Policy Enforcement
- Team Management
- Behavioral Management
- De-Escalation Techniques
- First Aid Training
- Staff Training
- Certified in CPR/AED
- Interviewing skills
- Behavior redirection
- Compassionate Caregiving
- Medication Administration
- Housekeeping tasks
- Direct Patient Care
- Transportation
- Appointment Scheduling
- Progress Documentation
- State regulations knowledge
- Documentation and Recordkeeping
- Medical chart documentation
Timeline
Assistant Residential Manager
Wraparound Services
09.2023 - Current
Direct Support Professional
New Horizons Resources Inc
01.2021 - Current
House Manager
Samaritan Daytop Village
11.2018 - 11.2020
Phlebotomy
Sullivan Boces
Nursing Assistance
Orange Boces
High School Diploma -
Newburgh Free Academy