Cheyenne Landers
Fort Riley North,KS
Summary
Customer Service Specialist with a proven track record of exceeding performance targets and upholding the highest service standards. Adept at work planning, problem-solving, and time management honed across various roles from Seasonal Delivery Driver to Sales Area Manager. Demonstrates a positive, professional attitude and excels in hospitality and accommodation. Committed to continuous improvement and achieving sales excellence. Seeking to enhance job knowledge through a new career opportunity.
Overview
11
11
years of professional experience
Work History
Sales Merchandiser
Nabisco
Manhattan, KS
06.2024 - Current
- Maintained relationships with key personnel of major accounts to ensure product availability and visibility.
- Ensured accurate implementation of planograms throughout assigned territory.
- Developed strong working relationships with store managers and other key personnel.
- Built product displays and placed appropriate signage for merchandise.
Online Order Associate
Walmart
Central, South Carolina
02.2024 - 06.2024
- Efficiently manage online orders, ensuring timely dispatch and customer satisfaction at Walmart.
- Streamlined order processing at Walmart, boosting efficiency and reducing wait times.
- Meticulously track and fulfill online orders, maintaining accuracy and minimizing errors.
Seasonal Delivery Driver
UPS
Greenville, South Carolina
10.2023 - 01.2024
- Efficiently managed time to ensure timely deliveries during peak season at UPS, showcasing strong organizational skills.
- Maintained 100% accuracy in package handling and delivery, contributing to customer satisfaction.
- Thrived in a fast-paced environment, eagerly adapting to daily challenges as a Seasonal Delivery Driver.
Sales Area Manager Softlines
Army and Air Force Exchange Service
Fort Riley, Kansas
06.2021 - 10.2023
- Directed and delegated merchandising tasks, using strategic store positioning and effective planogram design, to drive sales and increase product exposure.
- Created a customer-centered shopping environment, promoting top-quality customer service standards and timely resolution of complaints.
- Elevated store performance through effective leadership and sales strategy implementation.
- Revolutionized customer experience with novel merchandising and service approaches.
Assistant Manager
Sonic
Easley, South Carolina
05.2013 - 05.2021
- Boosted team efficiency by leading in training, enhancing service quality, and customer satisfaction.
- Elevated service quality, achieving higher customer satisfaction as Assistant Manager at Sonic.
- Fostered a team environment that encouraged personal growth and improved morale.
- Supervised daily operations including scheduling shifts, assigning duties.
Store Manager
Sally Beauty Supply
Simpsonville, South Carolina
04.2019 - 05.2020
- Boosted team efficiency, leading to a 20% increase in monthly sales targets.
- Reimagined store layout for a better shopping experience, significantly increasing customer satisfaction.
- Implemented customer feedback system, enhancing product offerings.
- Fostered a team-oriented environment, reducing staff turnover by 20%.
Hair and Makeup Specialist
Yellow Jasmine Salon LLC
Easley, South Carolina
08.2017 - 03.2019
- Minimized infection risk by keeping stations and tools clean and sanitized.
- Cut, trimmed, and shaped customer hair, following instructions on styles and patterns.
- Helped customers improve hair health and appearance with new products and routines.
- Prepared invoices for customers detailing payment information after completion of service.
Education
Certification - Cosmetology -
Pickens County Career And Technology Center
Pickens, South Carolina05-2015
High School -
Easley High School
Easley, South Carolina05-2015
Skills
- Goal-Oriented
- Reliable and punctual
- Active listener
- Employee Relations
- Personnel records maintenance
- New Hire Orientation
- Employee Onboarding
- Administrative Skills
References
References available upon request.
Timeline
Sales Merchandiser
Nabisco
06.2024 - Current
Online Order Associate
Walmart
02.2024 - 06.2024
Seasonal Delivery Driver
UPS
10.2023 - 01.2024
Sales Area Manager Softlines
Army and Air Force Exchange Service
06.2021 - 10.2023
Store Manager
Sally Beauty Supply
04.2019 - 05.2020
Hair and Makeup Specialist
Yellow Jasmine Salon LLC
08.2017 - 03.2019
Assistant Manager
Sonic
05.2013 - 05.2021
Certification - Cosmetology -
Pickens County Career And Technology Center
High School -
Easley High School
Similar Profiles
Ryan BaxterRyan Baxter
Customer Service Rep at NabiscoCustomer Service Rep at Nabisco
Nyieka WalkerNyieka Walker
Retail Territory Manager at NabiscoRetail Territory Manager at Nabisco
Susanne BrathuhnSusanne Brathuhn
Merchandiser at NabiscoMerchandiser at Nabisco