Detail-oriented welcome desk attendant with a strong background in front desk operations and customer support. Proficient in managing inquiries, coordinating events, and maintaining accurate records to improve workflow.
Overview
3
3
years of professional experience
Work History
Welcome Desk Attendant
Slippery Rock University
08.2022 - 05.2025
Greeted and assisted visitors, providing exceptional customer service and information about university resources.
Managed front desk operations, ensuring efficient handling of inquiries and requests from students and staff.
Coordinated scheduling for campus tours and events, enhancing visitor engagement with university offerings.
Maintained accurate records of daily activities, contributing to improved workflow and operational efficiency.
Server
Rita's Ice
07.2022 - 10.2025
Delivered exceptional customer service, ensuring a positive dining experience for all guests.
Managed cash register operations, accurately processing transactions and handling payments.
Trained new staff on menu items, service standards, and operational procedures.
Assisted in maintaining cleanliness and organization of dining area and service stations.
Student Affairs Research/Graduate Program Assistant at Slippery Rock UniversityStudent Affairs Research/Graduate Program Assistant at Slippery Rock University
Registered NICU Nurse, Level IV NICU at UPMC Children’s Hospital of PittsburghRegistered NICU Nurse, Level IV NICU at UPMC Children’s Hospital of Pittsburgh