CHEYENNE OFFUTT
Grand Rapids,MI
Summary
Resourceful problem-solver with superior communication and conflict resolution skills honed across 6 years of customer service performance. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean and safe work areas with diligent attention to important details.
Professional with substantial experience in streamlining administrative operations and coordinating team efforts. Skilled in managing schedules, handling communications, and optimizing office workflows. Recognized for strong organizational abilities and adaptability to changing demands. Effective collaborator focused on achieving results and supporting organizational goals. Works well under pressure, adaptable, and ready to be a strong team player. Motivated job seeker looking to obtain a new, challenging position.
Overview
8
8
years of professional experience
Work History
Administrative Coordinator
PRO-VISION
Byron Center, MI
10.2023 - Current
- Managed scheduling for executive meetings, optimizing time management and resource allocation.
- Implemented process improvements that increased operational efficiency and reduced administrative errors.
- Trained new team members on organizational protocols, fostering a knowledgeable and cohesive work environment.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Proactively identified opportunities for improving administrative processes, implementing changes that led to increased efficiency and effectiveness.
- Enhanced communication between departments with timely and accurate preparation of reports and documents.
- Developed and maintained efficient filing systems for accurate document retrieval and compliance.
Shipping/ Operations Manager
Image Builders Makerting
Jenison, MI
10.2021 - 10.2023
- Tracked computer inventory and updated records to ensure accuracy.
- Created systems and tools to maximize efficiency
- Prepared and packaged orders efficiently to meet shipping deadlines.
- Tracked computer inventory accurately and made frequent updates.
- Maintained adequate materials and supplies to support team productivity.
- Assisted with safe housekeeping procedures and maintained clean work stations and areas.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Licensed Realtor
Jeff Glover and Associates
Grand Rapids, MI
05.2021 - 03.2022
- Researched and advised clients on low-investment options with high sales potential, resulting in quicker property sales.
- Organized workload and prioritized tasks to effectively manage high sales volumes and enhance customer relations.
- Researched and advised clients on low-investment options with high sales potential to move properties quickly.
- Assisted buyers in obtaining financing and identifying desirable properties in preferred areas, facilitating successful transactions.
Customer Order Specialist
The Home Depot
Grandville, MI
08.2019 - 05.2021
- Cultivated strong relationships with vendors, customers, and shipping organizations to enhance collaboration and service delivery
- Gathered shipping dates and product availability by proactively contacting vendors via phone and email for timely order fulfillment
- Obtained information regarding shipping dates and product availability by reaching out to vendors by phone and email
- Assessed customer requests, addressed inquiries, and clarified specifications to ensure accurate order processing
Windstorm Inspector
Texas Department Of Insurance
La Marque, TX
10.2018 - 08.2019
- Generated detailed reports outlining inspection and testing results
- Evaluated whether work was in accordance with all applicable state and federal guidelines, as well as applicable discipline-specific codes
- Evaluated work for compliance with state and federal guidelines and discipline-specific codes
- Provided guidance on methods and materials to resolve issues and ensure construction compliance with ordinances and codes
- Created and executed inspection procedures, policies, best practices, and competency requirements to enhance inspection quality.
Education
High School Diploma -
Grandville High School
Grandville, MI05-2016
Skills
- Process improvement
- Customer database systems
- Records management
- Document management
- Data entry
- Microsoft Excel
- Analytical thinking
- Time management
- Task prioritization
- Attention to detail
- Telephone etiquette
- Collections
Timeline
Administrative Coordinator
PRO-VISION
10.2023 - Current
Shipping/ Operations Manager
Image Builders Makerting
10.2021 - 10.2023
Licensed Realtor
Jeff Glover and Associates
05.2021 - 03.2022
Customer Order Specialist
The Home Depot
08.2019 - 05.2021
Windstorm Inspector
Texas Department Of Insurance
10.2018 - 08.2019
High School Diploma -
Grandville High School