Cheyenne Pendry
Ruffin,NC
Summary
Experienced in customer service, noted for high productivity and rapid task completion. Expertise in time management and conflict resolution contributes to smooth customer experiences. Demonstrates strong communication and adaptability, effectively collaborating to fulfill diverse customer requirements and uphold satisfaction standards.
Overview
5
5
years of professional experience
Work History
Server
Golden Leaf Bistro
Danville, VA
09.2024 - Current
- Provided attentive service to guests in a fast-paced dining environment.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted team members during peak hours to optimize service delivery.
- Executed opening and closing tasks, including setting up dining area and restocking supplies, to ensure smooth operations.
- Processed cash transactions accurately, adhering to company protocols for cash handling.
Server/Host
Gorgios
Elizabethtown, North Carolina
05.2021 - 04.2023
- Provided attentive service to guests in a fast-paced dining environment.
- Provided excellent customer service to ensure satisfaction.
- Greeted guests warmly and managed seating arrangements effectively.
- Managed reservations and maintained an organized waitlist system.
- Addressed guest complaints promptly and professionally to enhance satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Handled money transactions accurately while following company procedures for handling cash payments.
Cashier
The Wake Shop
Elizabethtown, North Carolina
05.2021 - 09.2021
- Operated cash register and processed customer transactions efficiently.
- Managed cash handling procedures, ensuring accuracy during shifts.
- Assisted customers with product inquiries and provided excellent service experiences.
- Handled customer returns and exchanges following store policies effectively.
- Maintained cleanliness and organization of checkout area and merchandise displays.
Education
High School Diploma -
Bladen Early College High Scool
Bladenboro, NC06-2022
Associate of Applied Science -
Bladen Community College
Bladenboro, NC05-2022
Associate of Arts -
Bladen Community College
Bladenboro, NC05-2022
Skills
- Point of sale (POS) operations
- Customer service and care
- Workflow optimization
- Time management
- Workplace organization
- Team collaboration
- Effective communication
- Adaptability under pressure
- Professional demeanor
- Quick learner
Timeline
Server
Golden Leaf Bistro
09.2024 - Current
Server/Host
Gorgios
05.2021 - 04.2023
Cashier
The Wake Shop
05.2021 - 09.2021
High School Diploma -
Bladen Early College High Scool
Associate of Applied Science -
Bladen Community College
Associate of Arts -
Bladen Community College