Cheyenne Ruiz
Hammond,IN
Summary
An energetic and responsible person with strong organizational and communication skills. Familiar with operating procedures and team supervision and experienced in conflict resolution and staff supervision in order to boost staff productivity and ensure successful shift changes to meet the company goals as well as customers' needs.
Overview
3
3
years of professional experience
Work History
Shift Supervisor
Dairy Belle
Hammond, IN, USA
03.2023 - 06.2026
- Resolved customer complaints quickly while maintaining a professional attitude at all times.
- Closed store by counting money at the end of the shift, restocking shelves, and cleaning work areas.
- Promoted positive team morale by encouraging collaboration among staff members.
- Maintained a clean and well-stocked work area throughout shifts.
- Supervised and trained new baristas on all aspects of the job, including beverage preparation techniques, customer service protocols, cash handling procedures, and safety regulations.
- Greeted guests with pleasant smile and superior customer service.
- Supervised daily operations, maintaining high standards of cleanliness and organization.
Sales Associate
Lane Bryant
Schererville, IN
03.2026 - 05.2026
- Assisted customers with product selection, enhancing their shopping experience.
- Built relationships with customers to encourage repeat business.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Processed transactions accurately and efficiently at point-of-sale systems.
- Provided product knowledge to customers, driving informed purchasing decisions.
Education
Human Resources
Purdue University Northwest
Hammond05.2029
High School Diploma -
Bishop Noll Institute
Hammond06.2025
Skills
- Customer Service
- Food Safety
- Relationship Building
- Organizational Skills
- Analytical Thinking
- Time management skills
- Staff Motivation
- Cash Handling Accuracy
- Cash handling
Timeline
Sales Associate
Lane Bryant
03.2026 - 05.2026
Shift Supervisor
Dairy Belle
03.2023 - 06.2026
Human Resources
Purdue University Northwest
High School Diploma -
Bishop Noll Institute
Awards
Was on the High School Varsity team and won the Best Mental Attitude Award two years in a row., Semesters Honors