Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Server
757 korean bbq
Virginia Beach, VA
05.2019 - Current
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Operated POS terminals to input orders, split bills and calculate totals.
Greeted customers, answered questions and recommended specials to increase profits.
Addressed complaints to kitchen staff and served replacement items.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Provided exceptional service to high volume of daily customers.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Trained new employees to perform duties.
Cleared tables to maintain high turnover rate and minimize wait times.
Followed safety and sanitation guidelines in accordance with local health regulations.
Completed opening and closing duties to facilitate business operations.
Delegated tasks to employees and monitored activities and task completion.