Cheyenne Schoblocher

• Documented incidents and data accurately in the dispatch log for record-keeping purposes.
• Prioritized multiple responses to public emergency and non-emergent calls to promptly dispatch police, fire and EMS while tracking data in real-time.
• Utilized Emergency Medical Dispatch (EMD) protocols to triage medical situations and provide pre-arrival care instructions

Cashier (2020) -> Shift Supervisor (2022) -> Ast. Manager (2024) -> Store Team Manager (2024-2026)

• Led daily store operations and trained new staff on store policies, customer service, and sales techniques.
• Managed inventory levels and organized product displays for optimal customer experiences.
• Resolved customer inquiries and complaints with effective problem-solving skills.
• Managed staff scheduling and coordinated customer pet grooming appointments, ensuring consistent service coverage and customer satisfaction

• Assisted customers with product inquiries and order placements.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.