Cheyenne Sellman
Alexandria,VA
Summary
Dedicated and reliable professional with experience in customer service, technology, administrative support, mailroom and warehouse operations. Proven track record of efficient work in fast-paced environments, excellent communication skills, and the ability to handle multiple responsibilities with a high level of accuracy. Known for strong organizational skills, leadership, accountability and a commitment to providing outstanding service.
Overview
2026
2026
years of professional experience
Work History
Alarm Management Analyst
Amazon-Securitas Security Services USA
Arlington, VA
2025 - Current
- Remotely overseeing security systems, including burglary, fire, and emergency alerts via Lenel.
- Utilizing CCTV and investigative tools to analyze incidents.
- Dispatch alarms to onsite security for clearance and to ensure safety.
- Create cases from incidents that have occurred.
- Indentify threats, reduce false positives, and ensure safety.
- Documenting incidents and escalating serious threats to relevant teams.
Mail Room Customer Service Clerk
Cannon
Fairfax, VA
07.2024 - 10.2024
- Assisted students, staff, and faculty with mail and package handling, ensuring timely and accurate delivery.
- Promptly informed supervisor of potential problems or customer concerns.
- Promptly reviewed and responded to management and client requests via emails, phone calls, and verbal communication.
- Communicated and trained team members on changes to workflow and/or procedures.
- Served as main point of contact for students, faculty and staff for packages and services.
- George Mason University (Contract - Zing Recruiting)
Grocery Associate
Amazon Grocery Warehouse
Springfield, VA
05.2024 - 06.2024
- Stocked and organized grocery products on shelves and maintained a clean and safe workspace.
- Prepared grocery orders for delivery service.
- Utilized technology and applications to process and track order items.
- Monitored grocery inventory and alerted supervisors of low or out of stock items.
- Followed safety procedures to ensure compliance with warehouse regulations.
Front Cashier
Walmart
Middle River, MD
11.2023 - 12.2023
- Processed transactions quickly and accurately, assisting a high volume of customers.
- Resolved customer inquiries and issues professionally, enhancing customer satisfaction.
- Managed cash register balances and adhered to cash handling policies.
Customer Service Associate
Royal Farms
Middle River, MD
07.2022 - 09.2022
- Provided prompt and friendly service to customers, managing transactions and assisting with product information.
- Maintained cleanliness and organization of the checkout area.
- Provided deli services and hot food customer service.
- Supported inventory management and restocking efforts.
Stowaway Forklift Operator
Amazon Fulfillment Center
Sparrows Point, MD
10.2022 - 05.2022
- Operated a stowaway forklift to move, stack, and organize inventory within the warehouse.
- Ensured accuracy and efficiency in stocking to support seamless fulfillment operations.
- Followed strict safety protocols and participated in regular equipment maintenance checks.
Customer Service Cashier
ShopRite
Iselin, NJ
07.2021 - 01.2022
- Assisted customers with transactions, returns, and inquiries in a busy retail environment.
- Managed multiple tasks, including cash handling, stocking, and customer service.
- Educated customers on discounts and promotions.
Administrative Assistant
Mocha-Luxe Luxury Body Care
Iselin, NJ
05.2019 - 07.2021
- Provided administrative support, including scheduling, data entry, and document management.
- Scheduled meetings, created agendas and took meeting notes.
- Assisted in customer communications and managed office supplies and vendor relations.
- Maintained a high level of professionalism in all interactions, supporting company goals.
- Updated online social media platforms.
Education
Certificate - Data Analytics
Google Coursera
OnlineHigh School - undefined
JFK High School
Iselin, NJ06.2021
Skills
- Customer Service
- Administrative Support
- Office Management
- Data Entry
- Inventory Control
- Warehouse Operations
- Detail Oriented
- Communication
- Scheduling
- Shipping & Receiving
- Forklift Operation
- Time Management
- MicroSoft Suite
- Adobe Acrobat
- Zoom
- WebEx
- SharePoint
- Google Docs
- X
- Cannon Printers
- LenelS2
Timeline
Mail Room Customer Service Clerk
Cannon
07.2024 - 10.2024
Grocery Associate
Amazon Grocery Warehouse
05.2024 - 06.2024
Front Cashier
Walmart
11.2023 - 12.2023
Stowaway Forklift Operator
Amazon Fulfillment Center
10.2022 - 05.2022
Customer Service Associate
Royal Farms
07.2022 - 09.2022
Customer Service Cashier
ShopRite
07.2021 - 01.2022
Administrative Assistant
Mocha-Luxe Luxury Body Care
05.2019 - 07.2021
High School - undefined
JFK High School
Alarm Management Analyst
Amazon-Securitas Security Services USA
2025 - Current
Certificate - Data Analytics
Google Coursera