Cheyenne Strickland
Gardendale ,United States
Summary
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Overview
6
6
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Jefferson County 911 Dispatch
Centerpoint, Alabama
06.2019 - Current
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire and EMS while tracking data in real-time environments.
- Worked flexible hours; night, weekend, and holiday shifts.
- Relayed latest information to first responders via electronic means, telephone calls and radio responses.
- Maintained energy and enthusiasm in fast-paced environment.
- Answered approximately 100 calls per day from automatic routing system and took basic information from callers.
Server
Jim N Nicks Bar-B-Q
Five Points, AL
03.2018 - 06.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
Restaurant Hostess
Jim N Nicks Bar-B-Q
Gardendale, AL
04.2017 - 03.2018
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
Education
Paralegal Certification - Legal Studies
Auburn University
Auburn, AL10.2022
High School Diploma -
Corner High School
Warrior, AL05.2017
Skills
- Data Entry
- Cross-Departmental Teamwork
- Prioritization
- Conflict Resolution
- Critical Thinking
- Law Enforcement Collaboration
- Documentation and Recordkeeping
- Crisis Management
- Information Gathering and Relay
Certification
- EMD - Emergency Medical Dispatch
- PST - Public Safety Telecommunicator
Timeline
911 Dispatcher
Jefferson County 911 Dispatch
06.2019 - Current
Server
Jim N Nicks Bar-B-Q
03.2018 - 06.2019
Restaurant Hostess
Jim N Nicks Bar-B-Q
04.2017 - 03.2018
Paralegal Certification - Legal Studies
Auburn University
High School Diploma -
Corner High School
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