Cheyenne Summerfield
Hambleton,WV
Summary
Highly organized healthcare administrative professional with7+ years of experience in medical office operations, insurance verification,billing, and front-desk coordination. Proven ability to manage multiple schedules, handle high patient volumes and work independently while maintaining accuracy and professionalism. Strong communicator committed to creating a welcoming and efficient patient experience in fast paced clinical settings.
Overview
9
9
years of professional experience
Work History
Billing Clerk
St. George Medical Clinic
10.2022 - Current
- Verify insurance eligibility and benefits prior to appointments.
- Submit, track, and follow up on unpaid insurance claims.
- Post BCBS payments accurately and efficiently.
- Apply patient account balances and reconcile discrepancies.
- Communicate clearly with patients reguarding billing questions and payment options.
- Maintain Accurate documentation within Alscripts Practice Management System.
Administrative Assistant Supervisor
St.George Medical Clinic
08.2020 - Current
- Assist COO and Compliance Officer with interviewing and onboarding Administrative staff.
- Train new employees on scheduling, patient communication,billing procedures and compliance.
- Create and manange schedules for multiple providers and Administrative staff.
- Coordinate time off requests and ensure appropriate office coverage.
- Maintain smooth daily operations in a fast paced clinical environment.
Administrative Assistant
St. George Medical Clinic
08.2018 - Current
- Manage high-volume scheduling for multiple health care providers/locations.
- Handle a high daily patient volume while maintaining accuracy and efficiency.
- Answer muti-line phone systems and assist patients with appointments and inquiries.
- Collect co-pays and manage outstanding balances.
- Verify patient demographics and insurance information.
- Balance Daily deposits and prepare bank deposits.
- Maintain eletronic medical records and ensure HIPAA compliance.
- Work independently to resolve scheduling conflicts and patient concerns.
Crew Member
McDonald's
04.2017 - 08.2018
- Provided exceptional customer service in fast-paced environment.
- Operated point-of-sale systems accurately while processing transactions efficiently.
- Maintained cleanliness and organization of workstations to meet health and safety standards.
- Collaborated with team members to streamline kitchen operations and improve service speed.
Education
High School Diploma -
Tucker County High School
116 Mountain Lion Way, Hambleton WV 22626905-2017
Skills
- Multi-Provider schedule management
- High volume patient coordination
- Insurance Verification & Claim follow up
- Payment posting and account reconciliation
- Independent and team based work
- Strong communication and problem solving
- HIPAA compliant
Timeline
Billing Clerk
St. George Medical Clinic
10.2022 - Current
Administrative Assistant Supervisor
St.George Medical Clinic
08.2020 - Current
Administrative Assistant
St. George Medical Clinic
08.2018 - Current
Crew Member
McDonald's
04.2017 - 08.2018
High School Diploma -
Tucker County High School