Hi, I’m
Cheyenne Swaim
Archdale,NC
Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
years of professional experience
Work History
TRUISTGreensboro, NC
Loan Servicing Specialist
05.2021 - 06.2023
Job overview
- Delivered prompt, knowledgeable solutions to address customers' loan service issues.
- Handled routine and complex inquiries from customers, title companies and vendors each day.
- Processed payoffs, releases and curtailments for auto loans.
- Answered questions and advised customers regarding loans and transactions.
- Accepted payment on accounts.
Wells FargoThomasville, NC
Lead Bank Teller
11.2019 - 05.2021
Job overview
- Met or exceeded sales goals by promoting bank products and services in customer interactions.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Served large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Performed basic administrative tasks regarding banking products by handling phone calls, inquiries and emails.
- Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
- Completed monthly audits and managed overdraft reports.
Education
Davidson County Community CollegeThomasville, NC
Associate of Applied Science from Buisness Admin
05.2024
Skills
- Customer Service
- Regulatory Compliance
- Issue Resolution
- Cross-Selling and Upselling
- Consumer Banking
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Loan Servicing Specialist
TRUIST
05.2021 - 06.2023
Lead Bank Teller
Wells Fargo
11.2019 - 05.2021
Davidson County Community College
Associate of Applied Science from Buisness Admin
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