Lorie Contreras
Pecos,TX
Summary
Versatile professional with experience in banking, office administration, and data entry. Strong in cash balancing, record keeping, scheduling, and customer service. Committed to accurate work, trusted handling of sensitive information, and building positive working relationships. Detail-oriented office professional with cash handling, and records management experience. Known for accuracy, confidentiality, and dependable customer service in fast-paced administrative and financial support roles. Experienced administrative and accounting support professional with some background in office management, bookkeeping, and payroll tasks. Basic Skills in QuickBooks,Great invoice filing, receipt scanning, and HR support, including background and MVR checks. Trusted for integrity, organization, and smooth daily operations.
Overview
29
29
years of professional experience
Work History
AP Data Entry
Bear Energy Services LLC
Barstow, Texas
08.2024 - 09.2026
- Scanned and attached receipt and bill records in QuickBooks.
- Entered receipts in QuickBooks.
- Organized invoice files.
- Assisted payroll processing tasks to ensure timely employee compensation.
- Organized and filed water ticket documents for easy retrieval.
- Helped HR by doing MVR's and Background checks
Office Manager
Jetta Operating Company
Barstow, Texas
03.2014 - 08.2024
- Coordinated office scheduling, correspondence, and daily administrative workflows to ensure smooth operations.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Handled phone calls, visitor reception, and internal communication requests.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Maintained confidential records, files, and employee documents with accuracy.
- Maintained confidential records relating to personnel matters.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Planned and executed company events, including holiday parties and team-building activities, to enhance employee engagement.
- Assisted co-workers with technical issues involving company phones and laptops. with their company phones and laptops with the IT department
bookkeeper/Bank Teller
Transpecos Banks
Pecos , TX
04.2002 - 03.2014
- Processed customer deposits, withdrawals, and loan payments efficiently at teller window, ensuring accurate transactions.
- Processed customer deposits and withdrawals accurately, balancing the cash drawer daily.
- Balanced cash drawer and resolved cash differences using bank procedures.
- Balanced teller drawers regularly throughout the day according to established procedures.
- Verified customer identity and checked account details before completing transactions.
- Verified customer signatures on documents and ensured accuracy of all paperwork before submitting for approval.
- Processed customer checks, verifying identification and account status before approval., verified identification and checked account balances in accordance with bank policy.
- Accepted checks, currency, and money orders for deposit or cash exchange.
- Performed cash handling duties including counting currency, coins and checks.
- Handled large sums of money with accuracy while maintaining appropriate levels of security.
- Maintained an organized teller station, records, and transaction documents.
- Assisted customers with account inquiries, service requests, and basic product information.
- Responded and assisted customers with account inquiries and updates.
- Delivered exceptional customer service by promptly answering inquiries, resolving complaints, and processing transactions to enhance customer satisfaction.
- Explained bank services, financial products and applicable fees to customers.
- Assisted customers in opening new accounts, ordering checks, and setting up online banking services, and facilitating smoother banking experiences.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Instructed employees on proper cash drawer operation and transaction processing procedures. on cash drawer operation.
- Referred complex banking issues to supervisors and branch specialists.
- Served a large number of customers during high volume shifts and remained composed and professional in stressful situations.
- Followed bank compliance rules, security procedures, and confidentiality standards.
- Assisted other tellers during peak business hours.
- Entered transactions into computer and issued customer receipts.
- Maintained confidentiality of bank records, transactions and customer information.
Salesperson
Western Package
Pecos, Texas
08.1997 - 04.2002
- Sold packaging products to retail and industrial customers at Western Package
- Developed key customer relationships to increase sales.
- Built customer relationships through follow-up calls and in-person visits
- Explained product features, pricing, and order options to clients
- Assisted customers in selecting appropriate products or services for their needs.
- Resolved customer complaints promptly and efficiently.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
- Arranged merchandise for optimal customer visibility for display to highlight new styles, attract customers, and enhance sales.
- Sparked social conversations with customers to provide a friendly atmosphere and a smooth shopping experience.
- Supported Western Package store operations with merchandising and product display setup
- Counted cash accurately at the register, made change, and stored coupons to keep organized and balanced cash register drawer.
- Provided every customer with comprehensive assistance upon entering the store through merchandise selection and completion of purchases.
- Operated register, handled cash and processed credit card transactions.
Education
High School Diploma -
Pecos High School
Pecos, TX05-1988
Skills
- QuickBooks data entry
- Receipt scanning
- Invoice filing
- Payroll processing
- Background checks
- MVR checks
- Cash handling
- Cash balancing
- Office administration
- File Organizing
- Office Supply Ordering
- Scheduling appointments
- Event coordination
- Customer service
- Customer engagement
- Relationship building
- Trustworthiness
Timeline
AP Data Entry
Bear Energy Services LLC
08.2024 - 09.2026
Office Manager
Jetta Operating Company
03.2014 - 08.2024
bookkeeper/Bank Teller
Transpecos Banks
04.2002 - 03.2014
Salesperson
Western Package
08.1997 - 04.2002
High School Diploma -
Pecos High School