Chiara Diaz
Lakewood Ranch
Summary
Dedicated barista and cashier with exceptional customer service skills, adept at creating a welcoming atmosphere and efficiently managing peak hours.
Overview
4
4
years of professional experience
Work History
Barista/Cashier
Northern Michigan University Dining Services
Marquette, MI
01.2026 - Current
- Maintain cleanliness and organization of workstations to meet health and safety standards.
- Provide exceptional customer service by engaging with patrons and resolving inquiries promptly.
- Collaborate with team members to optimize store operations during peak hours.
- Promote a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interact with customers during hectic periods to promote fun, positive environment.
- Contribute to a positive team environment through effective communication and collaboration with colleagues.
Barista/Cashier
Starbucks
Lakewood Ranch, Fl
12.2023 - 08.2025
- Prepared high-quality beverages according to company standards and customer preferences.
- Operated espresso machines and other equipment efficiently to maintain workflow.
- Handled cash transactions accurately, ensuring a smooth checkout experience for customers.
- Memorized recipes and executed accurate orders every time.
- Provided customer service, engaging with customers at every position behind the bar.
- Flexed between positions, using discernment to go where help was needed.
Bagger/Cashier
Publix
Lakewood Ranch, Fl
06.2022 - 06.2023
- Bagged groceries efficiently, ensuring quick customer service and satisfaction.
- Organized items in bags to prevent damage during transport.
- Assisted customers with queries and provided friendly service.
- Maintained cleanliness in work area, adhering to safety protocols.
- Greeted guests entering and exiting store to foster customer satisfaction.
- Made easy and personable conversation with each customer passing through, focusing on prioritizing their experience.
Education
Bachelor of Arts - Musical Theatre
Northern Michigan University
Marquette, MI05.2029
High School Diploma -
Lakewood Ranch High School
Lakewood Ranch, FL05.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Exceptional customer service
- Adaptive and creative
- Espresso machine operation
- Safe food handling
- Beverage preparation
- Excellent memory
Languages
Spanish
Full Professional
Timeline
Barista/Cashier
Northern Michigan University Dining Services
01.2026 - Current
Barista/Cashier
Starbucks
12.2023 - 08.2025
Bagger/Cashier
Publix
06.2022 - 06.2023
Bachelor of Arts - Musical Theatre
Northern Michigan University
High School Diploma -
Lakewood Ranch High School