Chibueze Okwuoha
Orlando,USA
Summary
First Class (President List)
Belhaven University
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Airport Customer Service Agent
MCO Airport
01.2025 - Current
- Attended to passengers needing directions.
- Verifying tickets for customers before boarding.
Production Lead
Venu+
08.2023 - 08.2025
- Oversaw daily production operations, ensuring adherence to quality standards and safety protocols.
- Trained and mentored team members on operational procedures and equipment handling.
- Implemented process improvements that enhanced workflow efficiency and reduced downtime.
- Coordinated production schedules to meet shifting demands while maintaining resource allocation.
- Conducted regular inspections of machinery and equipment to ensure optimal performance.
- Led cross-functional teams in troubleshooting production issues to minimize disruptions.
- Assembled products according to changing daily work orders and specific customer needs.
- Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices, or products.
- Performed general equipment maintenance and repair to minimize downtime.
Customer Service / Lead Front Desk Receptionist
Oil And Natural Gas Corporation
01.2020 - 12.2022
- Greet customers and managed front desk operations.
- Managed online and phone reservations.
- Welcomed guests upon arrival and ensured proper check-ins.
- Maintained updated records of bookings and payments.
- Properly handled complains, Inquiries, Public education, collaborations, etc.
- Directed calls to the right channels.
Laptop Repair Technician
Electronics And Communication Engineering
- Diagnosed hardware issues and performed repairs on various laptop models.
- Utilized diagnostic tools to assess system performance and troubleshoot problems.
- Collaborated with team members to improve repair turnaround times.
- Provided exceptional customer service by communicating repair processes clearly.
Volunteer
Red Cross Hospital
- Provided emotional support for disaster victims
- Helped to provide food, shelter, and blood donation support
- Community Education
After-School Tutor
Concept School
- Teaching subjects that covers Math, English, Sciences for exam prep (WAEC, JAMB, SAT, IGCSE) and specialized skills like Computer Science, Languages, and lifestyle skills (Graphic Design, Drawing).
Education
Master of Business Administration - Business Administration
Belhaven University
USABACHELOR’S DEGREE - undefined
Belhaven University
USASkills
- Strong Customer service skills
- Ability to work with Mechanical and electrical equipment
- Computer skill & ability to complete documentations accurately
- Professional appearance & attitude
Certification
- Driver’s License
- Class D Security License
Languages
English
Full Professional
Interests
- Web Development and Design
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Electronics and Circuit Building
- Design and Build Websites
- Sustainable Tech Innovations
Timeline
Airport Customer Service Agent
MCO Airport
01.2025 - Current
Production Lead
Venu+
08.2023 - 08.2025
Customer Service / Lead Front Desk Receptionist
Oil And Natural Gas Corporation
01.2020 - 12.2022
BACHELOR’S DEGREE - undefined
Belhaven University
Laptop Repair Technician
Electronics And Communication Engineering
Volunteer
Red Cross Hospital
After-School Tutor
Concept School
Master of Business Administration - Business Administration
Belhaven University