CHIBUIKEM M. FINTAN
FAMILY DOLLAR
Houston,TX
4
Certifications
8
years of professional experience
Operations leader coordinating workflow, staffing, and process execution across retail and warehouse environments. Improves efficiency by organizing daily priorities, training staff on procedures, and maintaining ERP system use, safety standards, and quality control. Supports customer delivery expectations and resolve issues.
Work History
Store Manager — Promoted From Store Associate
5 Months- Support customer issues daily while protecting service quality and store standards during busy shifts.
- Lead daily store operations by managing staffing priorities, workflow, safety compliance, and overall store standards.
- Drive sales and customer service initiatives, monitor execution, and identify improvement opportunities to strengthen experience.
- Coach associates by setting clear expectations, delegating tasks, giving feedback, and following up on performance.
Warehouse Lead
7 Months- Tracked 1500 units picked daily to keep outgoing orders moving on schedule.
- Directed order picking, packing, and labeling for outgoing shipments with consistent accuracy.
- Led warehouse associates through loading, unloading, and staging workflows to keep shifts coordinated.
- Monitored safety compliance and reinforced warehouse procedures to support a safer work area.
Operations Supervisor — Promoted From Forklift Operator
2 Years 5 Months- Managed terminal employees and daily freight operations, overseeing an ERP system to streamline processes.
- Developed pickup and delivery routes to maximize efficiency and meet customer delivery
- Oversee daily terminal freight flow, balancing incoming loads, outgoing shipments, and dock priorities effectively.
- Monitored freight movement in the ERP system to support accurate processing and timely dispatches.
- Conducted employee training on safety requirements, handling procedures, and daily terminal expectations.
Shipping Manager
4 Years 4 Months- Oversaw daily shipping operations, balancing order flow, deadlines, and customer service expectations.
- Monitored outgoing orders for accuracy, packing quality, and proper routing before dispatch.
- Directed warehouse staff assignments to keep loading, staging, and shipment preparation on schedule.
- Maintained inventory control processes to support accurate stock movement and shipment readiness.
- Resolved customer shipping issues by tracing orders, confirming delivery details, and communicating status updates.
Education
Bachelor Of Science - Organizational Leadership
CILT CERTIFICATION - The Chaptered Institute Of Logistics And Transport Internati
Diploma
Top 25% of Class
Skills
Store operation management
Inventory management
Merchandising execution
Customer retention
Workforce coordination
Training & coaching
Team development
Safety & compliance
Scheduling workflow management
Sales performance tracking
ERP system use
Certification
Forklift Certification OSHA
Timeline
Store Manager — Promoted From Store Associate
FAMILY DOLLAR
05.2026 - CurrentRead More
Warehouse Lead
Humano
10.2025 - 05.2026Read More
Operations Supervisor — Promoted From Forklift Operator
A. DUE PYLE
04.2023 - 09.2025Read More
Shipping Manager
Fast Lane Shipping
08.2018 - 12.2022Read More
George Bush High School
Diploma
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Cilt International
CILT CERTIFICATION from The Chaptered Institute Of Logistics And Transport Internati
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University Of Houston
Bachelor Of Science from Organizational Leadership
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