Chicqutia Freeman
Albany,GA
Summary
Detail-oriented professional with experience in customer service and detention settings. Known for exceptional listening skills and reliability, contributing to enhanced safety and satisfaction. Eager to leverage these strengths to support organizational goals.
Reliable and proactive detention officer skilled in behavior observation and emergency response. Strong problem-solving abilities paired with a proven track record in customer service and teamwork, ready to make a significant impact in maintaining facility safety.
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Detention Officer
Turner County Sheriff Office
1301 Industrial Drive
07.2025 - 03.2026
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of detention areas to maintain security standards.
- Assisted in processing new inmates, including intake assessments and documentation.
- Responded promptly to incidents and emergencies, employing de-escalation techniques as needed.
Sales Associate
Walmart
262 Cordele RD
02.2020 - 05.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated cash register efficiently, processing transactions accurately and swiftly.
- Maintained store organization by restocking shelves and ensuring product displays were appealing.
- Collaborated with team members to achieve sales goals and improve store performance.
- Provided exceptional customer service, resolving issues to ensure satisfaction and loyalty.
- Adapted quickly to changing priorities, demonstrating flexibility in a fast-paced retail environment.
Education
No Degree - Nursing
Albany Technical College
1704 S Slappey BlvdHigh School Diploma -
Dougherty Comprehensive High School
1800 Pearce Ave05-2019
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Physical restraint
- Inmate monitoring
- Headcounts
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
Certification
- DOCC- Detention Officer Certification Course
Timeline
Detention Officer
Turner County Sheriff Office
07.2025 - 03.2026
Sales Associate
Walmart
02.2020 - 05.2021
No Degree - Nursing
Albany Technical College
High School Diploma -
Dougherty Comprehensive High School