Chidike Thomas
Monroe,GA
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations. Organized and systematic with natural relationship-building and leadership talents.
Overview
14
14
years of professional experience
Work History
Operations Coordinator
QuikTrip Distribution
Pendergrass, GA
09.2023 - Current
- Assisted with the organization and execution of operational processes.
- Completed payroll, managed communications between Operations and HR.
- Coordinated daily operations activities and assigned tasks to staff members.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Monitored inventory levels to ensure adequate stock availability.
- Developed strategies for streamlining workflow processes.
- Resolved customer service issues in a timely manner.
- Implemented safety protocols to maintain a safe working environment.
- Managed communications between departments to ensure efficient operations.
- Prepared budgets based on projected costs associated with operations.
- Organized meetings, conferences, and other events related to operations.
- Allocated resources and materials to respective departments to accommodate needs.
Recruiting and Training Manager
QuikTrip Distribution
Pendergrass, Georgia
04.2023 - 09.2023
- Developed training materials, including manuals, guides and handouts.
- Conducted assessments to determine skill gaps of existing personnel.
- Created post-training evaluation surveys to measure performance improvement.
- Monitored progress of trainees through feedback from managers and supervisors.
- Designed training schedules for new and existing employees.
- Developed strategies for improving diversity within the hiring pool.
- Assisted in the hiring, training, and supervision of warehouse staff.
- Assisted in recruiting, interviewing and hiring new employees as needed.
- Verified employment eligibility documents prior to hiring new employees.
Transportation Manager
QuikTrip Distribution
Pendergrass, GA
01.2022 - 04.2023
- Supervised a team of drivers, dispatchers, and customer service representatives.
- Monitored driver performance and compliance with safety regulations.
- Maintained records of vehicle maintenance schedules to ensure proper upkeep of fleet vehicles.
- Reported maintenance and repair needs for transportation vehicles and equipment.
Production Team Leader
Quiktrip Kitchens
Ellenwood, GA
08.2022 - 01.2023
- Ensured quality standards were maintained throughout the production process.
- Assigned duties to production staff and monitored progress.
- Evaluated employee performance and prepared reports for management review.
- Collaborated with other departments to ensure timely completion of projects.
- Provided leadership, guidance, and direction to team members on daily tasks.
- Maintained accurate records of inventory levels, material usage, and labor hours worked.
- Performed regular safety inspections of equipment and facilities in accordance with regulations.
- Managed all aspects of the production line including scheduling personnel shifts.
- Inspected finished products prior to shipment for accuracy according to specifications.
Initial Trainer
QuikTrip Distribution
Pendergrass, GA
04.2018 - 08.2022
- Adapted teaching methods according to the needs of individual learners or groups.
- Maintained up-to-date records of trainee progress and provided regular updates to management team.
- Recommended changes or improvements in existing training processes as needed.
- Resolved any issues raised by participants during the training session in a timely manner.
- Explained goals and expectations required of trainees.
Warehouse Team Member
QuikTrip Distribution
Pendergrass, GA
08.2015 - 04.2018
- Received, unpacked and sorted incoming goods according to predetermined criteria.
- Inspected and evaluated condition of products received from vendors.
- Filled customer orders accurately and efficiently in a timely manner.
- Maintained the cleanliness of the warehouse area at all times.
- Utilized pallet jacks, forklifts, hand-trucks or other equipment to move materials within the facility.
- Performed regular cycle counts to ensure inventory accuracy and integrity.
- Identified damaged goods and reported them immediately to supervisor or manager.
Quality Assurance Technician
QuikTrip Distribution
Snellville, GA
04.2013 - 08.2015
- Performed detailed inspections of products to ensure compliance with quality standards.
- Serviced in-store equipment and put in calls for repairs when needed.
- Conducted preventive maintenance procedures according to established schedules.
Store Associate
QuikTrip
Stone Mountain, GA
07.2010 - 04.2013
- Assisted customers with product selection, pricing and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Ensured the cleanliness and tidiness of the store.
Education
Bachelor of Science - Computer Science
Georgia Gwinnett College
Lawrenceville, GA05-2015
Skills
- Cost-reduction strategies
- Project Scheduling
- Conflict Mediation
- Payroll Administration
- Quality assurance and control
- Administrative management abilities
- Employee database management
- Project Planning
- HR knowledge
Affiliations
- Family Man
- I enjoy all things electronic
- Avid gamer
- Semi - Pro Arm Wrestler
References
References available upon request.
Timeline
Operations Coordinator
QuikTrip Distribution
09.2023 - Current
Recruiting and Training Manager
QuikTrip Distribution
04.2023 - 09.2023
Production Team Leader
Quiktrip Kitchens
08.2022 - 01.2023
Transportation Manager
QuikTrip Distribution
01.2022 - 04.2023
Initial Trainer
QuikTrip Distribution
04.2018 - 08.2022
Warehouse Team Member
QuikTrip Distribution
08.2015 - 04.2018
Quality Assurance Technician
QuikTrip Distribution
04.2013 - 08.2015
Store Associate
QuikTrip
07.2010 - 04.2013
Bachelor of Science - Computer Science
Georgia Gwinnett College
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