Chidozie Chidozie
Sales Advisor
Raleigh,NC
Summary
Results-oriented Sales Advisor with a proven track record in customer service and sales strategies. Demonstrated ability to enhance client satisfaction and drive revenue through effective upselling techniques.
Dedicated sales professional with extensive experience in building rapport and delivering exceptional customer service. Expertise in executing persuasive sales strategies and supporting promotional campaigns to achieve sales targets consistently.
Dynamic sales expert with a strong background in customer engagement and relationship building. Known for utilizing CRM tools to optimize sales processes and enhance client interactions, ready to contribute to impactful sales initiatives.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sales Advisor
Charter Communnications
09.2022 - Current
- Delivered exceptional customer service to enhance client satisfaction and retention.
- Assisted customers in selecting products, demonstrating features and benefits effectively.
- Utilized CRM software to track sales leads and manage customer interactions efficiently.
- Collaborated with team members to develop strategies for achieving sales targets consistently.
- Supported promotional campaigns by engaging with customers and providing relevant information.
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
Sales Agent
Rydell Automotive Group
01.2018 - 08.2022
- Developed strong customer relationships through effective communication and product knowledge.
- Executed sales strategies to meet or exceed monthly targets consistently.
- Conducted vehicle presentations, highlighting features and benefits to prospective buyers.
- Collaborated with finance team to streamline the loan approval process for customers.
- Mentored junior sales agents on best practices and effective sales techniques.
Sales Associate
CarMax
01.2011 - 01.2018
- Assisted customers with product selection, enhancing overall shopping experience.
- Processed sales transactions efficiently using point-of-sale systems.
- Maintained merchandise displays, ensuring attractive and organized presentation.
- Collaborated with team members to achieve monthly sales targets effectively.
- Trained new associates on customer service protocols and store procedures.
- Analyzed sales trends to optimize inventory management and product placement.
- Built relationships with customers to encourage repeat business.
Education
High School Diploma -
International Academy School
Lagos NigerAssociate of Science - Information Technology
Wake Technical Community College
Raleigh, NCBachelor of Arts - Bible Studies
Calvary Bible College
Fort Lauderdale, FLSkills
- Sales experience
- Customer service experience
- Brand awareness
- Building rapport
- Sales background
- Sales strategies
- Persuasion techniques
- Upselling strategies
Accomplishments
- Managed 50 opportunities per month.
- Successfully launched New car
- Resolved product issue through consumer testing.
Certification
- CPSP - Certified Professional Sales Person
Languages
English
Full Professional
Timeline
Sales Advisor
Charter Communnications
09.2022 - Current
Sales Agent
Rydell Automotive Group
01.2018 - 08.2022
Sales Associate
CarMax
01.2011 - 01.2018
High School Diploma -
International Academy School
Associate of Science - Information Technology
Wake Technical Community College
Bachelor of Arts - Bible Studies
Calvary Bible College