Zachary Dortch Jr.
Oklahoma City,Oklahoma
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service, exemplary team-building and project oversight skills. Gifted at working with all types of personalities.
Overview
4
4
years of professional experience
Work History
Sales Associate
Old Rums Liquor
06.2023 - Current
- Assist with day-to-day cashier duties
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Restock the shipments every week
General Associate
Dunham's
06.2022 - 09.2022
- Boosted overall store efficiency by assisting with merchandising tasks such as restocking shelves and organizing displays.
- Enhanced customer satisfaction by providing excellent service and addressing concerns promptly.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Demonstrated excellent communication skills when interacting with both customers and colleagues, fostering a positive work environment.
- Recommended accessories and complementary purchases to boost revenue.
MIC and Driver
Domino's
02.2020 - 03.2022
- Drive assistance for delivery orders
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Education
Bachelor of Science - Business Administration
Emporia State University
Emporia, KS05.2024
Skills
- Communication
- Modern classroom technology
- Leadership
- Adaptability to Change
- Great Interpersonal Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Goal-Oriented
- Sales expertise
- Attention to Detail
Accomplishments
- Awarded “Captain of Putnam City North Football” in 2020.
- DECA officer
- 6A-1 2020 Defensive player of the year
Awards
- DECA Officer
- 6A-1 2020 Defensive Player of the Year
- Mr. Panther nominee
- Captain of Putnam City North Football 2020
Timeline
Sales Associate
Old Rums Liquor
06.2023 - Current
General Associate
Dunham's
06.2022 - 09.2022
MIC and Driver
Domino's
02.2020 - 03.2022
Bachelor of Science - Business Administration
Emporia State University
Similar Profiles
Ranjit SinghRanjit Singh
Store Manager at Buy-Buy Liquor and Liquor MarketStore Manager at Buy-Buy Liquor and Liquor Market
Noel CamerotaNoel Camerota
Sales Representative - Spirits at The House of Liquor / Big Poppa LiquorSales Representative - Spirits at The House of Liquor / Big Poppa Liquor
Riley CuthbertRiley Cuthbert
Assistant Store Manager at Manitoba Liquor & Lotteries, Dominion Centre Liquor MartAssistant Store Manager at Manitoba Liquor & Lotteries, Dominion Centre Liquor Mart
Faith AllissFaith Alliss
Project Manager at Revenue Management ServicesProject Manager at Revenue Management Services
Robert A RainerRobert A Rainer
Shift Leader at Loves Travel StopShift Leader at Loves Travel Stop