Chika Turner
Knoxville,TN
Summary
Knowledgeable and highly motivated individual with exceptional background over several years handling intensive clinical environments. Quality-driven and safety-oriented with excellent interpersonal and relationship-building abilities. Experienced in collaborating across disciplines to support patient needs and enhance care.
Overview
10
10
years of professional experience
Work History
Medical Assistant
Southeastern Dermatology
Knoxville, TN
04.2022 - Current
- As a medical assistant at Southeastern Dermatology, I work with medical, cosmetic, surgical, and radiation patients.
- Medically, I see patients in the clinic with an array of concerns, help with in-office procedures, obtain vital signs, properly chart the visit, and send medications to their preferred pharmacy.
- I assist with surgical patients and make sure they are properly prepared, draped, disinfected, and in a comfortable position before beginning their surgery with the physician, PA, or NP.
- I assist with the cosmetic side of the office by preparing patients for their Botox and/or filler treatments, laser treatments, and many other cosmetic procedures.
- I am skilled at taking pre-procedural photographs, and I also ensure that the patient has thoroughly read their consent forms before signing in order to proceed with treatment.
- I draw up Botox according to the patients' past and future needs, and place it in the correct order according to the provider I am working with.
- I also work with patients who are undergoing radiation treatments for skin cancer on different areas of the body.
- Superficial radiation therapy is a non-invasive procedure we do in the office for those who prefer not to have a noticeable scar.
- I stock rooms, make phone calls to discuss pathology with patients, and appropriately schedule them for follow-up appointments.
- Incorporated outside records into charts and EHR.
- Registered new patients into practice management software program accurately entering demographic information.
- Cleaned and maintained medical equipment following procedures and standards.
- Explained treatment procedures and physicians' instructions.
Medical Assistant
Knoxville Dermatology Group
Knoxville, TN
11.2019 - 04.2022
- As a medical assistant at Knoxville Dermatology Group, I mainly worked with clinical and surgical patients.
- I would see patients for their routine skin checks, as well as patients with more acute concerns.
- I assisted with general surgical excisions, and also assisted with the Mohs surgeon doing micrographic surgical excisions to treat more invasive skin cancer.
- I was responsible for ensuring all of my patients, both medically and surgically, were comfortable, properly positioned, draped, and disinfected prior to their procedure.
- I routinely stocked patient rooms, called patients with their pathology results, and scheduled them appropriately.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Prepared treatment rooms for patient examinations.
- Completed day-to-day duties accurately and efficiently.
Emergency Room Technician
University of Tennessee Medical Center
Knoxville, TN
06.2019 - 10.2019
- As an emergency room technician, my responsibilities changed on a nightly basis.
- During a typical night shift working in the emergency room, I would be responsible for routinely checking and monitoring the patients' vitals, along with accurate charting, obtaining EKGs per the provider's orders, and promptly delivering the results.
- I am also highly skilled in phlebotomy, and I would routinely draw labs and blood cultures during my shift.
- Some nights, I would be assigned to the trauma bay, where we would treat major injuries or traumas.
- I would have the trauma pager throughout the night and be responsible for responding to incoming traumas in a timely manner.
- I am well-trained and experienced in administering CPR, and I have great knowledge and skill working on my feet and under extreme pressure.
- Restocked supplies and cleaned equipment between patients.
- Managed the flow of patients through triage to ensure timely access to medical care.
- Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
- Ensured proper disposal of hazardous materials such as needles or contaminated linens.
Emergency Room Medical Scribe
Scribeamerica
Owensboro, KY
08.2016 - 06.2019
- Assisted physicians during patient visits by taking detailed notes on interactions and treatment plans.
- Provided support to nurses and physicians in a fast-paced emergency room setting.
- Participated in educational sessions to stay informed on the latest medical documentation practices.
- Compiled and coded patient information or data in appropriate computer system.
- Transcribed audio recordings of medical consultations into comprehensive written documents.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Prepared and sent patient documentation to physician for review and approval via authentication of detailed data entry and facility-specific procedures.
- Prioritized and managed multiple tasks simultaneously in a high-pressure environment.
- Collaborated with physicians to ensure accuracy of documentation in charts.
- Reviewed and updated patient documentation for accuracy and completeness.
- Managed and organized medical documents to ensure easy access for healthcare providers.
- Followed clinicians throughout shift in high-volume, busy environments.
- Created accurate reports on patient visits including chief complaint, history, physical exam findings, assessment and planning.
- Utilized appropriate terminology when transcribing physician orders accurately.
- Maintained confidentiality of all patient information according to HIPAA regulations.
- Entered laboratory and radiology results into electronic medical records (EMR) systems.
Supervisor/Team Leader
City of Owensboro
Owensboro, KY
05.2015 - 04.2018
- During my time with the City of Owensboro Parks and Recreation Department, I learned many skills that have been valuable during my life.
- I began as a general laborer at the ice skating rink, where I would hand out skates according to size, disinfect them as they were returned, monitor the ice rink during public sessions, host birthday parties, and work in the concession stands.
- I also worked with the summer day camps, where I taught figure skating lessons and went on field trips with the children.
- During my time with the City of Owensboro as a general laborer, I was promoted to shift supervisor.
- As a supervisor, I was in charge of creating the schedule and ensuring that all duties were carried out properly and efficiently.
- I handled the nightly cash count and deposits from the admissions register and concessions register.
- I learned to drive the Zamboni during this time, and was also required to have defensive driver's licensure.
- Complied with company policies, objectives and communication goals.
- Trained new employees on company policies, job duties, and performance expectations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Implemented quality control measures, significantly reducing error rates.
Education
Bachelor's degree - Health Science with Pre-Physician Assistant Studies
South College
Knoxville, TN12.2023
Associate of Science -
Owensboro Community And Technical College
Owensboro, KY05.2019
Skills
- Customer service
- Computer literacy
- Time management
- Communication skills
- Documentation review
- Leadership
- Microsoft Word
- Guest services
- Critical care experience
- Emergency Medical Services
- Critical thinking
- Phlebotomy
- Medical terminology
- Pre-procedural preparation
- Surgical assistance
- Electronic health records
- Patient care
- Vital signs measurement
- Appointment scheduling
- Effective communication
- Team collaboration
- Attention to detail
- Problem solving
- Communicating with patient families
- Data entry
- Laboratory specimen collection
Languages
English
Native/ Bilingual
Japanese
Limited
Websites
References
References available upon request.
Timeline
Medical Assistant
Southeastern Dermatology
04.2022 - Current
Medical Assistant
Knoxville Dermatology Group
11.2019 - 04.2022
Emergency Room Technician
University of Tennessee Medical Center
06.2019 - 10.2019
Emergency Room Medical Scribe
Scribeamerica
08.2016 - 06.2019
Supervisor/Team Leader
City of Owensboro
05.2015 - 04.2018
Bachelor's degree - Health Science with Pre-Physician Assistant Studies
South College
Associate of Science -
Owensboro Community And Technical College