Chikodili Ezenwa
Powder Springs,GA
Summary
I was born in Mexico City. I can't speak Spanish. I have three brothers and I am the oldest. I have ambition and have so many goals that I would like to achieve. One of my goals is completing college.
I am a dynamic professional with a proven track record at Ez Auto Xpress and Early Bird Academy, excelling in customer relations and classroom management. Leveraged organization skills and tech-savviness to enhance operational efficiency and client satisfaction. Demonstrated exceptional verbal communication and problem-solving abilities, significantly improving customer experience and educational outcomes.
Overview
11
11
years of professional experience
Work History
Receptionist.
Ez Auto Xpress
01.2019 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Daycare Teacher
Early Bird Academy
03.2014 - 03.2016
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Developed strong relationships with parents through regular communication about their child''s progress and needs.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
- Gathered materials and resources to prepare for lessons and activities.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic, and social development by implementing diverse classroom and outside activities.
- Guided students through daily routines, instilling a sense of responsibility and independence within each child.
- Improved classroom management by implementing clear expectations, consistent routines, and age-appropriate rewards systems.
Education
N/A -
Chattahoochee Technical College
Marietta, GADiploma -
North Cobb High School
Kennesaw, GA05.2006
Skills
- Organization skills
- Time Management
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
- Scheduling
- Scheduling appointments
- Data inputting
- Document Management
Timeline
Receptionist.
Ez Auto Xpress
01.2019 - Current
Daycare Teacher
Early Bird Academy
03.2014 - 03.2016
N/A -
Chattahoochee Technical College
Diploma -
North Cobb High School
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