Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic
Open To Work

CHIMWAE MCGARRAH

Stratford

Work Preference

Desired Job Title

Admin. Asst to Director & Clerical SupervisorFront Office ManagerAdmin. Assistant (Biomed Dept)Client Service/Intake Coordinator, LiaisonOffice Manager

Work Type

Part Time

Location Preference

RemoteOn-SiteHybrid
Location: Stratford, USABridgeport, CT
Open to relocation: Yes

Summary

Administrative professional with a strong focus on optimizing front desk operations and enhancing client experiences. Proven ability to streamline processes, manage staff training, and ensure compliance in healthcare settings. Committed to fostering teamwork and improving operational workflows to support organizational goals.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Admin. Asst to Director & Clerical Supervisor

State of CT- Dept. of Mental Health & Addiction Services
Bridgeport
2023.04 - Current
  • Led administrative staff management, overseeing interviews and onboarding of new hires to build effective team.
  • Coordinated clinical administrative activities, ensuring compliance and smooth operations across departments.
  • Conducted evaluations, provided employee training, and compiled weekly reports and data analysis for informed decision-making.
  • Streamlines front desk operations, improving client intake and scheduling processes.
  • Provides leadership, monitors, organizes, problem-solves, and contributes to special projects
  • Office supply management and efficiently maintaining inventory.
  • Supported daily building management tasks

Front Office Manager

Progressive Institute
Shelton
2019.01 - 2022.01
  • Oversaw front end operations of busy mental health and substance abuse clinic with one admin assistant, six clinicians, and one APRN.
  • Completed Pre-Screens, Registration, Ins Verification, and Intakes for prospective clients
  • Coordinated referrals and maintained EMR system to support patient care.
  • Facilitated training sessions for new employees on policies and procedures to ensure compliance.
  • Supervised collection of weekly UAs (Urinalysis) and breathalyzer results.

Admin. Assistant (Biomed Dept)

Aramark Corporation
New Haven
2016.01 - 2019.01
  • Provided customer service support, fostering effective interactions with customers, employees, and vendors in healthcare community
  • Maintained departmental personnel records and supplied information to support team operations.
  • Managed upkeep and maintenance of vendor service contracts, ensuring compliance and service continuity
  • Created, completed, and closed monthly PMs (Preventive Maintenance)
  • Submitted and researched invoices and purchase orders while working closely with vendors
  • Data entry and analytical work..

Client Service/Intake Coordinator, Liaison

Healthcare Financial
New Haven
2012.01 - 2015.01
  • Processed high-volume patient demographics and verified documentation for accurate application submission
  • Prepared and submitted verification and applications for approval
  • Coordinated work assignments for the patient enrollment specialist team to optimize workflow
  • Collaborated with DSS and case managers to ensure efficient processing of Medicaid applications

Office Manager

University of Bridgeport
Bridgeport
2005.01 - 2012.01
  • Supervised student workers while managing administrative activities to ensure smooth office operations
  • Compiled and submitted end-of-month reports, time-off reports, check requests, open order call sheets, and purchase requisitions for accurate record-keeping
  • Maintained and organized office supply orders
  • Coordinated safety training sessions for staff to ensure compliance with OSHA regulations.
  • Answered phones and processed new patient charts
  • Coordinated logistics and support for HIV, STD, and PPD clinics to enhance service delivery

Education

Master of Healthcare Administration -

Louisiana State Univ. Albertus Magnus College
New Haven, CT
2024-12

Bachelor of Science - Business & Healthcare Management

Housatonic Community College
Bridgeport, CT
2016-12

Certification - Cancer Registry

Charter Oak College
New Britain
2026-05

Skills

  • Clinical administration and support
  • Document and office management
  • Data analysis and organization
  • OSHA compliance
  • Employee training
  • Team leadership
  • Customer service
  • Meeting arrangements
  • Interpersonal skills
  • Problem-solving

Certification

  • Mandated Reporter Training (MRT)
  • Driver's License
  • First Aid Certification
  • Microsoft Office Specialist
  • Certified Medical Administrative Assistant
  • CPR Certification

Personal Information

Willing To Relocate: Anywhere

Timeline

Admin. Asst to Director & Clerical Supervisor

State of CT- Dept. of Mental Health & Addiction Services
2023.04 - Current

Front Office Manager

Progressive Institute
2019.01 - 2022.01

Admin. Assistant (Biomed Dept)

Aramark Corporation
2016.01 - 2019.01

Client Service/Intake Coordinator, Liaison

Healthcare Financial
2012.01 - 2015.01

Office Manager

University of Bridgeport
2005.01 - 2012.01

Master of Healthcare Administration -

Louisiana State Univ. Albertus Magnus College

Bachelor of Science - Business & Healthcare Management

Housatonic Community College

Certification - Cancer Registry

Charter Oak College

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CHIMWAE MCGARRAH