Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kara Sumpter

Tonawanda,NY

Summary

Dedicated Medical Assistant with experience at Kaleida Health, skilled in patient-focused care and clinical administration support. Proven ability to enhance patient experiences through effective intake control and phlebotomy. Successfully maintained medical supply levels and trained new staff, fostering a compassionate environment for optimal patient outcomes.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Human Resources Coordinator position. Ready to help team achieve company goals.

Overview

12
12
years of professional experience

Work History

Medical Assistant

Kaleida Health
05.2020 - Current
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Managed approximately 30 incoming calls, emails and faxes per day

Medical Assistant

Winston G. Douglas MD
05.2013 - 05.2020
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
  • Taught patients about medications, procedures, and care plan instructions.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Liaised with patients and addressed inquiries, appointment requests and billing questions.
  • Oriented and trained new staff on proper procedures and policies.
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Assisted with routine checks and diagnostic testing by collecting and processing specimens.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
  • Completed EKGs and other tests based on patient presentation in office.
  • Prepared lab specimens for diagnostic evaluation.
  • Measured patient pulse oximetry.

Education

Medical Assistant - Medical Assistant

Educational Opportunities Center
Buffalo, NY
05-2013

High School Diploma -

North Tonawanda High School
North Tonawanda, NY
06-1992

Skills

  • Patient-focused care
  • Intake control
  • Phlebotomy
  • Clinical Administration Support
  • Medical office administration
  • Check-in coordination
  • Conflict resolution
  • Medical terminology knowledge
  • Data entry

Timeline

Medical Assistant

Kaleida Health
05.2020 - Current

Medical Assistant

Winston G. Douglas MD
05.2013 - 05.2020

Medical Assistant - Medical Assistant

Educational Opportunities Center

High School Diploma -

North Tonawanda High School
Kara Sumpter