Summary
Overview
Work History
Education
Skills
Refrences
Timeline
Generic

Chine Moreno

Blythe,CA

Summary

Driven professional with proven expertise in customer service and sales transactions honed at Bosselman Boss Shop. Excelled in service upsells and efficiently managed financial transactions, demonstrating strong organization and effective communication. Achieved notable customer satisfaction by swiftly addressing concerns, showcasing an ability to prioritize tasks for optimal service delivery.

Overview

12
12
years of professional experience

Work History

Service Writer

Bosselman Boss Shop
Ehrenberg, AZ
01.2014 - Current
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Operated cash registers to process payments for goods and services.
  • Balanced cash drawers at the end of each shift.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Assisted co-workers with tasks as needed to ensure smooth operations of the store.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Cashier

Chevron
Blythe, CA
09.2012 - 09.2013
  • Performed other duties as assigned by management.
  • Answered customer inquiries regarding store policies and procedures.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Resolved customer complaints professionally in accordance with company policy.
  • Stocked shelves with merchandise when needed.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Palo Verde High School
Blythe

Skills

  • Sales transactions
  • Service upsells
  • Strong organization
  • Customer service
  • Communicating with clients
  • Cash register operation
  • Cash handling

Refrences

Rebecca Cardenas - Contact: (760) 550-2683

Stephen Camargo- Contact: (760) 625- 8734

Timeline

Service Writer

Bosselman Boss Shop
01.2014 - Current

Cashier

Chevron
09.2012 - 09.2013

High School Diploma -

Palo Verde High School

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Chine Moreno