Chinyere Irrechukwu
Cambria Heights,NY
Summary
Highly organized and detail-oriented professional with extensive experience in administrative support and case management. Adept at managing multiple priorities, coordinating travel arrangements, and providing exceptional executive assistance. Demonstrates strong communication skills and a proactive approach to problem-solving.
Overview
10
10
years of professional experience
Work History
Case Manager
Platinum Community Care
03.2023 - 03.2024
- Developed and implemented comprehensive case management plans for clients
- Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies
- Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Psychiatric Assistant
Brylin Hospital
12.2021 - 05.2022
- Taught patients daily life skills, including personal hygiene and nutrition
- Promoted acceptable behaviors and verbal skills through structured activities
- Provided compassionate care, improving patient satisfaction.
Customer Service Representative
Lincare
09.2021 - 12.2021
- Managed large volumes of inbound and outbound calls with communication scripts
- Acted as a liaison between the company and customers, addressing concerns promptly
- Evaluated documents to ensure proper information for billing purposes.
Administrative Assistant
Andy Frain Services
07.2021 - 09.2021
- Answered phone calls and addressed concerns regarding applications
- Pre-screened individuals for various positions and maintained organized records
- Supported executive staff by scheduling meetings and preparing crucial documents
- Streamlined administrative processes to enhance office efficiency.
Administrative Assistant
HRA
06.2014 - 08.2014
- Assisted management in client registration and streamlined administrative processes
- Supported onboarding of new employees, coordinating orientation schedules
- Maintained organized office systems to enhance efficiency.
Education
Bachelor of Science in Criminal Justice -
Buffalo State SUNY
Buffalo, NYAssociate of Applied Science in Criminal Justice -
SUNY Broome Community College
Binghamton, NYHigh School Diploma in Health Professions -
Clara Barton High School
Brooklyn, NYSkills
- Microsoft Outlook Calendar
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Administrative and clerical support
- Travel planning and coordination
- Scheduling and calendar management
- Customer service
- Typing and document preparation
- Organizational and multitasking abilities
- Communication (oral and written)
- Leadership and team collaboration
Timeline
Case Manager
Platinum Community Care
03.2023 - 03.2024
Psychiatric Assistant
Brylin Hospital
12.2021 - 05.2022
Customer Service Representative
Lincare
09.2021 - 12.2021
Administrative Assistant
Andy Frain Services
07.2021 - 09.2021
Administrative Assistant
HRA
06.2014 - 08.2014
Bachelor of Science in Criminal Justice -
Buffalo State SUNY
Associate of Applied Science in Criminal Justice -
SUNY Broome Community College
High School Diploma in Health Professions -
Clara Barton High School
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