Jira and Confluence
Chinyere Rosemary Odinigwe
Business Analyst
Lagos,Lagos
Summary
Instrumental Business Analyst bringing 4 years of experience achieving ambitious goals in challenging Oil and Gas environment. Diligent, forward-thinking and adaptable to dynamic company, customer and project needs. Successful at motivating teams to meet demanding timelines. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Business Analyst
Heels And Tech
Lagos, Nigeria
01.2022 - 03.2022
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
- Evaluated trends to understand competitive environments and assess current strategies.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
- Assessed impact of current business processes on users and stakeholders and evaluated potential areas for improvement.
- Met with stakeholders to establish favorable business relationships and support mutually beneficial interests.
- Identified process inefficiencies through gap analysis and outlined sensible solutions.
- Derived conceptual designs from business objectives to deliver software and applications according to specifications for usability, performance and functionality.
- Evaluated business requirements to forecast costs relating to hardware, software and consulting.
- Conducted interviews with key business users as well as surveys to collect information on business processes and user requirements.
- Analyzed business requirements to understand business needs.
- Worked with Scrum team to test and certify application features before deploying to production.
- Produced business requirements, master story list, sprint planning and design documents.
- Combined business and systems knowledge to create functional designs.
- Performed critical analysis on information consolidated from multiple sources, identified and resolved conflicts, and broke down high-level information into detailed workable requirements.
- Researched and compiled tailored monthly analytics and reports for senior management with Jira and Microsoft Powerpoint.
- Mapped process activities to identify shortfalls and propose options to rectify operational inefficiencies.
- Created workflow diagrams and Gantt charts to clearly demonstrate processes and timelines.
- Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.
- Led sprint reviews, daily scrums and planning meetings to realize full team engagement.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
- Proactively identified and found ways to resolve issues to prevent distractions and keep projects on track.
- Collaborated with product owners, team members, technologists and other scrum masters to define solutions and drive progress.
- Planned Agile best practices and encouraged team cohesion, overcoming impediments and hurdles to productivity.
- Researched current trends to stay knowledgeable in Scrum methods.
- Shielded scrum team from external interference for optimal productivity and success of Agile process.
- Worked to provide continuous improvement for product development lifecycle.
- Evangelized Agile as strategic asset of culture and business value.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
Interface Engineer/Analyst
Les Energy Services
Lagos, Nigeria
05.2021 - Current
- Advocated for ways to streamline ongoing projects, prioritizing shorter turnaround times and consistent development quality.
- Reported project cost analyses to enhance workflow and increase profits.
- Built lasting and collaborative partnerships with individuals both within and outside of company.
- Authored inventory management metric guidelines to outline ideal stock levels for construction materials.
- Monitored ongoing projects for adherence to prescribed timelines, suggesting operational changes where needed.
- Tracked ongoing project advancement towards predefined milestones, reducing instances of missed deadlines by 20%.
- Determined root cause of problems and issues to implement courses of action required to implement solutions.
- Provided reports on aspects of ongoing projects such as interdepartmental synergy, redundancy, production bottlenecking and more.
- Created in-depth reports regarding important project data that was distributed to client on weekly basis.
- Traveled to off-site meetings, serving as client's primary liaison with customers by providing detailed progress reports.
- Identified and resolved risk issues in project proposals, mitigating potential liability claims.
Quality Assurance Analyst
Les Energy Services
Port Harcourt, Nigeria
10.2019 - 05.2021
- Created and achieved product quality objectives and met product specifications.
- Monitored process checks for proper completion and correct frequency.
- Wrote, edited and updated project manuals and technical documentation used by quality assurance team.
- Researched new tools and technologies for potential use by quality assurance team.
- Maintained knowledge of regulatory requirements from accrediting bodies and federal, state and local requirements.
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Created testing protocols to be used across product lines.
- Performed routine maintenance and calibration on testing equipment.
- Liaised between quality control and other departments and contractors, providing project updates and consultation.
- Determined root cause of deviations and non-conforming results and implemented appropriate corrective and preventive actions throughout product development process.
- Reported problems and concerns to management.
- Recorded and organized test data for report generation and analysis.
Management Systems Consultant
3FM Solutions Limited
Lagos, Nigeria
04.2016 - 09.2019
- Developed complex solutions to all business problems along with customer engagements by detailed analysis, negotiation and coordination with main decision makers.
- Consulted with clients to align future software development with customer priorities.
- Attended industry conferences, performing promotional and educational duties for company.
- Designed presentations to illustrate Q-Pulse usage, translating highly technical language into easily understood graphics and text.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Restructured procedures through coordination with compliance director to create and execute projects.
- Produced detailed and relevant reports for use in making business decisions.
- Coached business leaders on developing high level objectives, Risk Registers and procedures.
- Reviewed internal systems and organized training plans to address areas in need of improvement.
- Leveraged on-site observation and personal interviews to identify team and individual strengths.
- Developed key Performance metrics derived from raw company data to track improvements in organizational efficiency.
Education
Bachelor of Engineering - Polymer And Textile Engineering
Federal University of Technology, Owerri
Owerri, Imo 10.2012 - 03.2018
Skills
Documentation Management
Written Communication
Problem-Solving
Multitasking Abilities
Analytical and Critical Thinking
Jira, Lucid and other BA Software Proficiency
MS Office
Teambuilding
Planning, Coordination and Prioritization
Flexible and Adaptable
Excellent Communication
Cultural Awareness
Business process mapping
Agile
Customer Journey Mapping and Customer Personas
Unified Modeling language
Wireframes and Prototypes
Software
MS Office
Figma
Certification
Business Analysis, Heels and Tech
Timeline
Business Analyst
Heels And Tech
01.2022 - 03.2022
Interface Engineer/Analyst
Les Energy Services
05.2021 - Current
Quality Assurance Analyst
Les Energy Services
10.2019 - 05.2021
Management Systems Consultant
3FM Solutions Limited
04.2016 - 09.2019
Bachelor of Engineering - Polymer And Textile Engineering
Federal University of Technology, Owerri
10.2012 - 03.2018