Chioma Okoronkwo
Houston,TX
Summary
Excellent communicator and dependable team player with a strong understanding of the insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Spring Venture Group
03.2023 - Current
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
- Retained existing clientele by regularly reviewing their policies and recommending adjustments as needed to maintain optimal coverage.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
- Reduced claim disputes by clearly explaining policy provisions to clients at the time of sale and during policy renewals.
Business Analyst Apprentice
MyTechBestFriend Consulting
06.2022 - 02.2023
- Improved business processes by analyzing current practices and recommending optimization strategies.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Managed vendor relationships to negotiate contracts, secure favorable pricing, and ensure timely delivery of products or services.
- Assisted sales teams in crafting targeted proposals based on client needs assessment, contributing to increased revenue generation.
- Conducted market research studies, providing valuable insights for strategic planning initiatives and competitive positioning efforts.
Technical Sales Representative
Asurion
12.2021 - 05.2022
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Provided exceptional customer service, addressing technical inquiries and resolving issues promptly.
- Maintained up-to-date expertise in industry trends and competitor offerings, ensuring a competitive edge in negotiations.
- Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.
- Attended product-related technical shows and other activities to represent company products and services.
- Resolved order issues efficiently and enhanced customer satisfaction ratings.
Sales Coordinator
Benco Healthcare Corporation
07.2018 - 11.2021
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Implemented innovative sales strategies that led to the acquisition of key accounts.
- Negotiated contracts and pricing with clients, securing profitable deals.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Provided exceptional customer service, addressing client inquiries and resolving issues promptly.
- Delivered engaging product presentations for prospective clients, resulting in increased interest and closed deals.
- Analyzed sales data to track performance metrics, uncovering areas for improvement and growth opportunities.
Lead Sales Consultant
Amazing Lash Studio
03.2017 - 05.2018
- Fostered long-term relationships with clients by offering tailored advice, ensuring repeat business and loyalty.
- Kept up-to-date with industry trends and new product launches, enabling accurate recommendations for clients.
- Maintained inventory levels by conducting regular stock checks and placing orders as needed, ensuring optimal product availability.
- Participated in ongoing training sessions to enhance product knowledge and stay current on industry best practices.
- Identified client needs and recommended products based on preferences and requirements.
- Promoted additional products and services to increase sales numbers and revenue with diverse selection.
- Managed appointment bookings efficiently, maximizing consultant availability for walk-in customers while minimizing wait times for scheduled clients.
Education
Bachelor of Arts - Communication
Texas Southern University
Houston, TX12.2017
Skills
- Client Relationship Management
- Client Retention
- Effective Communication
- Conflict Resolution
- Analytical Thinking
- Account Management
- Quotes and Sales
- Critical Thinking
Certification
- Licensed in Life & Health Insurance
- Certified in Information Technology Infrastructure Library - ITILv4
Timeline
Licensed Insurance Agent
Spring Venture Group
03.2023 - Current
Business Analyst Apprentice
MyTechBestFriend Consulting
06.2022 - 02.2023
Technical Sales Representative
Asurion
12.2021 - 05.2022
Sales Coordinator
Benco Healthcare Corporation
07.2018 - 11.2021
Lead Sales Consultant
Amazing Lash Studio
03.2017 - 05.2018
Bachelor of Arts - Communication
Texas Southern University
Similar Profiles
Prudvidar SeelamPrudvidar Seelam
Insurance Consultant at Spring Venture GroupInsurance Consultant at Spring Venture Group
Jorge MathurinJorge Mathurin
Insurance Sales Agent at Spring Venture GroupInsurance Sales Agent at Spring Venture Group
Adrian Sanchez BalderasAdrian Sanchez Balderas
Sales Agent at Spring Venture GroupSales Agent at Spring Venture Group