CHIP ROSS
Satanta,KS
Summary
Dynamic Sales Manager with a proven track record at T-L Irrigation Co., excelling in relationship building and sales strategy development. Achieved significant revenue growth by delivering tailored solutions and enhancing customer satisfaction. Strong communicator and driving performance excellence.
Overview
23
23
years of professional experience
Work History
Sales Manager
T-L Irrigation Co.
03.2018 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
Deputy Sheriff
Haskell County Sheriff's Department
04.2010 - 03.2018
- Handled high-pressure situations calmly and professionally, minimizing risks to public safety.
- Served warrants efficiently while maintaining strict adherence to legal guidelines and procedures.
- Assessed potentially dangerous situations quickly; employed de-escalation techniques when needed to maintain peace.
- Collaborated with other law enforcement agencies for joint operations, resulting in improved efficiency and effectiveness.
- Maintained accurate reports and records, aiding in the proper documentation of cases for judicial proceedings.
Technician
1 Clear Choice Garage Doors
03.2008 - 07.2010
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Optimized system performance thorough testing and analysis.
Production Supervisor
Tyson Fresh Meats
08.2002 - 03.2008
- Resolved issues quickly to maintain productivity goals.
- Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
- Established clear priorities and production quality standards.
- Mentored team members through regular feedback and performance evaluations, leading to professional growth and skill development.
- Managed team of 30 production associates, overseeing productive production processes and meeting all deadlines.
- Improved product quality by monitoring production processes, conducting inspections, and initiating corrective actions as needed.
Education
Bachelor of Science - Sports And Recreation Management
Fort Hays State University
Hays, KS05-2001
Skills
- Relationship building
- Verbal and written communication
- Staff management
- Goals and performance
- Sales expertise
Timeline
Sales Manager
T-L Irrigation Co.
03.2018 - Current
Deputy Sheriff
Haskell County Sheriff's Department
04.2010 - 03.2018
Technician
1 Clear Choice Garage Doors
03.2008 - 07.2010
Production Supervisor
Tyson Fresh Meats
08.2002 - 03.2008
Bachelor of Science - Sports And Recreation Management
Fort Hays State University
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