Summary
Overview
Work History
Education
Skills
Timeline
Generic

CHIQUITA JONES

Birmingham,AL

Summary

To seek and maintain a full-time phlebotomy or healthcare support position where I can use my clinical training, customer service experience, and attention to detail to provide excellent patient care.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Kelly Connect
01.2020 - 01.2024
  • Responded to customer inquiries via chat support, resolving technical issues
  • Collaborated with a team to improve service delivery and meet satisfaction targets
  • Documented case details thoroughly to ensure seamless follow-up if needed
  • Remote

Phlebotomist

DCH Fayette Medical Center
Fayette, AL
01.2024 - 08.2025
  • Perform blood draws for pediatric, adult, and geriatric patients with precision and care
  • Accurately label and process specimens according to lab protocols
  • Provide excellent patient service and maintain confidentiality
  • Use electronic systems for charting and data entry
  • Assist clinical team with supply restocking and draw station cleanliness

Mobile Phlebotomist

Proteus Lab
Homewood, AL
11.2025 - Current
  • Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
  • Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
  • Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
  • Administered blood draws using established protocols to ensure patient safety and comfort.

Education

Certification - Phlebotomy

01.2023

High School - undefined

Lamar County High School
Vernon, AL
01.2019

Skills

  • Venipuncture & Capillary Collections
  • Patient Care & Communication
  • Data Entry & EHR Systems
  • Customer Assistance
  • Attention to Detail
  • Conflict Resolution

Timeline

Mobile Phlebotomist

Proteus Lab
11.2025 - Current

Phlebotomist

DCH Fayette Medical Center
01.2024 - 08.2025

Customer Service Representative

Kelly Connect
01.2020 - 01.2024

Certification - Phlebotomy

High School - undefined

Lamar County High School