To seek and maintain a full-time phlebotomy or healthcare support position where I can use my clinical training, customer service experience, and attention to detail to provide excellent patient care.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Kelly Connect
01.2020 - 01.2024
Responded to customer inquiries via chat support, resolving technical issues
Collaborated with a team to improve service delivery and meet satisfaction targets
Documented case details thoroughly to ensure seamless follow-up if needed
Remote
Phlebotomist
DCH Fayette Medical Center
Fayette, AL
01.2024 - 08.2025
Perform blood draws for pediatric, adult, and geriatric patients with precision and care
Accurately label and process specimens according to lab protocols
Provide excellent patient service and maintain confidentiality
Use electronic systems for charting and data entry
Assist clinical team with supply restocking and draw station cleanliness
Mobile Phlebotomist
Proteus Lab
Homewood, AL
11.2025 - Current
Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Demonstrated adaptability by providing phlebotomy services in various settings such as homes, clinics, and assisted living facilities.
Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
Administered blood draws using established protocols to ensure patient safety and comfort.